
dequila turner
customer insight analyst
About
Marketing professional with experience in sales promotions, event planning, and strategic planning and marketing analytics. Career Focus: Customer Experience & Integrated Marketing Communications
united states
kansas city
insurance
marketing communications, marketing, leadership, marketing strategy, management, public speaking, customer service, advertising, training, microsoft office, event planning, social media, social media marketing, strategic planning, community outreach, non profits, event management, facebook, survey design, qualtrics, nonprofit organizations
Experience

marketing outreach coordinator
dreams for kids

marketing data analyst intern
blue cross and blue shield of kansas city

east tennessee regional sales assistant
combined insurance

store leader
blue cross and blue shield of kansas city

marketing analyst
lakeshore management
* Hired to implement a new position within the company in order to better manage and optimize company’s overall marketing strategy. * Eliminated outsourced leasing solutions that were ineffective in assisting managers in converting leads into sales. * Gathered data and Analyzed pricing, costs, and effectiveness of advertising sources through Call Source marketing data base tracking system. * Researched additional advertising sources as well as managed them. * Created marketing strategies based upon individual property’s needs in order to increase the number of qualified leads to be converted into sales. * Reorganized overall marketing initiatives in order to create more structure and accountability among property managers and sales assistant. * Assisted with training property managers on local marketing advertising initiatives including ensuring that advertising is in compliance with state real estate laws.

customer insight analyst
assurant employee benefits
* I identify opportunities to grow the business based on a deeper understanding of customer needs, behaviors and attitudes including: * Designing and conducting research, and analyzing results * Designing surveys (currently using Qualtrics survey platform) * Writing research briefs * Managing/coordinating the company's responses to 3rd party research partner studies * Satisfaction studies, thought-leadership studies, 3rd party research, and online forums * I leverage existing and third-party research to develop insights on key strategic issues including: * Reporting on research around key topics that provide insight and create value for internal stakeholders * I communicate actionable insights and recommendations to decision-makers throughout the company and I develop ways to embed research insights more deeply into the decision-making process including: * Preparing and presenting research findings to senior staff and/or other interested groups within the company, along with a plan to gain agreement and implementation of recommendations
Education
fisk university
whitney m. young magnet high school
whitney young magnet h.s
fisk university
business administration
rockhurst university
marketing
dequila turner's Contact Information
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