dequila turner

dequila turner

customer insight analyst

About

Marketing professional with experience in sales promotions, event planning, and strategic planning and marketing analytics. Career Focus: Customer Experience & Integrated Marketing Communications

Country

united states

City

kansas city

Industry

insurance

Skill

marketing communications, marketing, leadership, marketing strategy, management, public speaking, customer service, advertising, training, microsoft office, event planning, social media, social media marketing, strategic planning, community outreach, non profits, event management, facebook, survey design, qualtrics, nonprofit organizations

Experience

dreams for kids

marketing outreach coordinator

dreams for kids

2010-1 - 2010-12 · 1 yr
blue cross and blue shield of kansas city

marketing data analyst intern

blue cross and blue shield of kansas city

2012-6 - 2012-8 · 3 mos
combined insurance

east tennessee regional sales assistant

combined insurance

2007-8 - 2008-7 · 1 yr
blue cross and blue shield of kansas city

store leader

blue cross and blue shield of kansas city

2013-7 - 2014-4 · 10 mos
lakeshore management

marketing analyst

lakeshore management

2011-5 - 2012-12 · 1 yr 8 mos

* Hired to implement a new position within the company in order to better manage and optimize company’s overall marketing strategy. * Eliminated outsourced leasing solutions that were ineffective in assisting managers in converting leads into sales. * Gathered data and Analyzed pricing, costs, and effectiveness of advertising sources through Call Source marketing data base tracking system. * Researched additional advertising sources as well as managed them. * Created marketing strategies based upon individual property’s needs in order to increase the number of qualified leads to be converted into sales. * Reorganized overall marketing initiatives in order to create more structure and accountability among property managers and sales assistant. * Assisted with training property managers on local marketing advertising initiatives including ensuring that advertising is in compliance with state real estate laws.

assurant employee benefits

customer insight analyst

assurant employee benefits

2014-5 - Present · 12 yrs 5 mos

* I identify opportunities to grow the business based on a deeper understanding of customer needs, behaviors and attitudes including: * Designing and conducting research, and analyzing results * Designing surveys (currently using Qualtrics survey platform) * Writing research briefs * Managing/coordinating the company's responses to 3rd party research partner studies * Satisfaction studies, thought-leadership studies, 3rd party research, and online forums * I leverage existing and third-party research to develop insights on key strategic issues including: * Reporting on research around key topics that provide insight and create value for internal stakeholders * I communicate actionable insights and recommendations to decision-makers throughout the company and I develop ways to embed research insights more deeply into the decision-making process including: * Preparing and presenting research findings to senior staff and/or other interested groups within the company, along with a plan to gain agreement and implementation of recommendations

Education

fisk university

fisk university

whitney m. young magnet high school

whitney m. young magnet high school

whitney young magnet h.s

whitney young magnet h.s

fisk university

fisk university

business administration

rockhurst university

rockhurst university

marketing

2013-1 - 2014-1 · 1 yr 1 mo

dequila turner's Contact Information

Email

******@***.com

Phone

(**) *** ****

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