Deodatta Deshpande

Engaging with organizations, assisting them in their unique management journeys of pursuing opportunities and solving problems. Engagements are in form of consulting assignments.

Engineering and Delivery Leader in the Persistent-IBM Alliance: Associated with IBM's products - - Netezza - Master Data Management (MDM) - Enterprise Content Management (ECM) - Engineering Lifecycle Management (ELM): -- Modelling -- Workflow Management -- Change & Configuration Management -- Quality Management

Engineering Leader and Senior Engineering Partner in the Persistent-IBM Alliance. Associated with IBM's Engineering Lifecycle Management (ELM) products - Modelling, Workflow Management, Change & Configuration Management

Working on specific high importance projects with the Chief Delivery Officer and Chief People Officer. (This was a transient role after my return to India from the UK.)

The role involved providing executive leadership to the business and operational affairs of Persistent Systems Ltd in the UK and the European region, including designing company's growth strategy, coordinating with corporate functions to execute on the growth strategy, preparing and managing operations roadmap and budgets, providing people leadership, and providing executive connect for the customers in the region. The role involved special focus on M&A and cross-border Post Merger Integration.

In the initial phases, this role involved leading the cross-border Post Merger Integration (PMI) after Persistent’s acquisition of Aepona Ltd (Belfast, United Kingdom) and its other entities worldwide. The role further evolved into providing executive leadership to Aepona’s worldwide business operations and providing site leadership to its Belfast Centre.

The role involved providing engineering leadership to the Mobile Workforce Management and Location Based Services (LBS) product lines of the products venture of Persistent Systems (branded as Accelerite). The responsibilities included envisaging the product strategy, crystalizing the product strategy into engineering plans, providing leadership on technology aspects, and driving a globally competitive quality and process framework for engineering. The key aspect here was to run engineering as an agile and fast-moving team, with innovation being at the core of its culture.

This role involved responsibility for a Delivery Unit of ~200 people in Persistent’s Telecom Business Unit, with an annual revenue of around USD 10 Million. I was responsible for topline growth, profitability, customer satisfaction and employee satisfaction of the Delivery Unit. Our Delivery Unit received the prestigious Noteworthy DU Award for FY 2010-11. I received the Best Delivery Partner award in October 2012, and a special corporate performance award for helping to win a key deal in October 2012.

I was responsible for account management of designated key accounts and project management of projects therein. The broader responsibilities included customer coordination, delivery management, process compliance and employee satisfaction. I was responsible for setting up operations of the Telecom Business Unit while I was deputed at the newly formed Nagpur Development Center of Persistent Systems from 2006 to 2009. I received the Annual Performance Award at Nagpur center in FY 2006-07. I also received the Annual Performance Award of Telecom Business Unit in FY 2006-07.

I played various technical roles on key customer accounts during this period. The roles mainly involved testing, scripting, test automation, design, and development of test automation frameworks for a customer who is a pioneer in developing software products for wireless telecom operators.

I was working in the support and maintenance team of Amdocs’ Switch Control product line for its global deployments. The responsibilities included resolving technical customer issues, delivering patches within SLAs and contributing to test procedures being conducted at various deployments in wireless telecom operators. In the later part, I was working in the Clarify team. (Clarify CRM platform was then recently acquired by Amdocs).

My key assignment here included deployment of Ericsson Hewlett Packard Telecom’s (EHPT’s) Billing Mediation Platform at Videsh Sanchar Nigam Ltd (VSNL), which was the sole international telephony gateway in India during those days. I was deputed onsite at VSNL’s center in Mumbai, and was working on systems integration, deployment, configuration / scripting and testing of the Billing Mediation Platform.