denyse cratcha

* Contributed from sequence / product development to marketing stage for new division. * Developed first customer training programs in MRI technology. * Traveled globally to conduct customer training. * Recruited and trained 12 specialists for growing business needs.

* Nationally-recognized musculoskeletal and neuroradiological expertise and imaging centers. * Assisted with start-up operations for new outpatient MRI Clinic involving two facilities, specialized in orthopedic radiology / MRI. * Developed the protocols that were to be used on both systems and then fine tuned them. * Assisted with ACR accreditations, modifying protocols defined by ACR and produced hardcopy films devoid of patient information to demonstrate image quality for their examination. * Performed clinical MRI imaging using the Hitachi 0.7T Open Magnet.

* Global supplier of diagnostic imaging equipment, information technology and related health care services. Formerly Marconi Medical Systems (Picker International). * Orchestrated all aspects of global customer training activities. * Participated in product and protocol development, introduction and release process. * Developed and managed capital, overhead and expense budgets in excess of $20M. * Executed leadership and development plans for 30 employees nationwide. * Implemented first off-site customer training programs for customers. * Introduced first nationwide continuing education seminars for customers. * Spearheaded Applications Upgrade sales program, adding annual revenues of $5M.

* ∙ Managed all aspects of upstream and downstream functions for CT upgrades programs/products. * ∙ Developed CT upgrade of the month for special discounted programs. * ∙ Developed and managed research contract agreements with all key collaborators. * ∙ Managed research sites and activities as needed

* Managed the department workflow of a 24 / 7 department with 20 employees and 4 Philips CT systems. * Maintain 100% department productivity. Ensure that employees are trained and all credentialing is current. * Spearheaded the first time ever 3D post-processing for CT and CCT Angiography, Virtual Colonography, Orthopedics and Perfusion studies for brain attack. * Participated in multi-functional hospital / ED team for brain attack certification. * Responsible for obtaining the ACR accreditations for all three systems in 2008. * Selected as Hospital Training Facilitator for H.E.A.R.T., a service recovery course.

Internal Training at Picker International, Highland Hts, OH: Quality Driven Leadership Picker Problem Solving Process Effective Negotiations Signature Service B.A.S.E. for Sales Excellence Human Asset Management Territory Planning Product Managers Institute, University of Chicago, Chicago, IL Activities and Societies: American Society of Radiologic Technology American Registry of Radiologic Technology R.T. (R) (CT) (MRI)