Dennis Henry

Key Responsibilities: - Serve as a central point for identifying and resolving productivity bottlenecks across Okta, Auth0, Security, Business Operations, and Customer Success - Design, develop, and implement automations, tools, and streamlined workflows to eliminate friction and accelerate work - Partner with business units to amplify existing productivity initiatives and ensure adoption at scale. Lead the integration of AI and large language models (LLMs) into workflows to reimagine how employees interact with systems, knowledge, and data - Maintain a security-first mindset, ensuring that productivity solutions also strengthen governance, compliance, and trust Focus Areas: - Improving developer experience (authentication, Git, CI/CD, package management) - Automating repetitive business processes to free up time for higher-value work - Introducing AI-powered tooling to enhance knowledge discovery, summarization, and collaboration - Streamlining cross-functional collaboration by connecting siloed systems and processes - Measuring success with quantitative metrics (time saved, cycle time reduction, adoption rates) and qualitative outcomes (employee sentiment, feedback) Impact: - Reduce invisible drag that slows employees down, improving both efficiency and quality of life - Foster a culture of bias for action, where tools are built, tested, and iterated rapidly - Enable employees to spend more time on creative, high-value work instead of repetitive tasks - Build resilient, adaptive systems that support Okta’s mission to empower teams and secure identity everywhere

Member of the Customer Identity Cloud Engineering Architecture team where I collaborate with teams within Engineering to solve problems and overcome hurdles, with a focus on Resilience Engineering and Operational Safety.

Leader of the Platform Operations Subdomain within the Engineering organization, facilitating Site Reliability Engineering, both Public and Private Cloud Operations, as well as Observability. Leading various resiliency-based initiatives and fostering a reliability engineering mindset in the organization. Member of the Incident Commanders group and co-sponsor of the Incident Response process, including facilitating Incident Tooling. Coordinates with multiple partners both within the organization and third parties to foster enduring and positive relationships that provide symbiotic value.

Responsible for the Platform Operation Sub-Domain at Okta where we obsess about everything and everything stability, reliability, and performance related. We serve our partners in Product Engineering and provide the base for them to build on top of.

Dennis Henry is HostDime's Chief Operating Officer. He oversees the day-to-day operations management of the company, including team development and facility management. He also works closely with the Systems Operations team to guide the development projects within the global HostDime Ecosystem, maintaining the internally developed software the company uses to assist clients and automate processes. Dennis graduated from the University of Central Florida in 2008 with a Bachelor's Degree in Information Technology. Since his graduation, he has been heavily involved in the Experiential Learning and Information Technology programs at UCF, attending internship and career fairs to source further talent for the company, as well as guest lecturing for various Information Technology-related courses. Dennis strongly believes in the link between the education he received from the faculty and staff at UCF and the success he has found in the professional world. To further his professional development, Dennis frequently attends education courses at the University of Central Florida, Valencia State College, and Seminole State College.

Guide the Development Operations of HostDime.com and it's subsidiaries, managing all software development from internal backend tools to frontend web sites. Participate in Code Reviews, Weekly (SCRUM) Standups, and manage product development from concept to deployment.

Direct and Develop Operations for HostDime.com and it's subsidiaries, managing the companies intercommunication and technological workflow.

Manage all levels of Support for HostDime.com and its subsidiaries.

Supervise Support Analysts in providing support to customers of HostDime.com, Inc. and it's subsidiaries. Handle advanced issues and assist where needed. Also tasked with tackling personal development projects that will expand the company in the future.

Advanced Support Technician for HostDime.com dealing specifically with Support issues via phone and ticketing.

Entry-Level Support and Sales for clients, troubleshooting connectivity issues to mail issues and much more.

Provided Technical Assistance for the Course Development and Web Services Department at UCF, as well as assistance maintaining a Windows Active Directory environment and various Linux Web Servers.

Web Development and Technical Assistance for various web courses at UCF. Mostly involved taking .doc representations of pages provided by teachers and coding them into standards-compliant HTML and CSS pages to be loaded into the university's WebCourses and WebCT software. Also provided support for students having issues working with these courses and troubleshooted issues from password login to quiz resolution.

Human Factors Degree completed in October of 2025 with a 3.9 GPA. Classes included Human Cognition, Human Performance, Limitation, and Error, and Human Physiology and Adaptation