dennis arnold

Receive product from internal customers and process shipments for carrier scheduled pickup.

* Manage D2D operations and Improve the operational systems, processes and policies in support of organizations goals -- specifically, support management, information flow, business process and organizational planning * Increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions * Play a significant role in long-term planning geared toward operational excellence * Management of agency budget in coordination with the Executive Director * Drive initiatives in the management team and organizationally that contribute to long-term operational excellence * Contribute to short and long-term organizational planning and strategy as a member of the management team * Managing D2D processing of accounts receivable and payable using company software, producing reports as requested * Regular meetings with Executive Director around fiscal planning * Lead and coach personnel on a daily basis

*  * Direct shipping operations as part of leading $100B technology manufacturing company, maintaining total commitment to top performance and customer satisfaction. *  * Coached / mentor 18 team members in equipment operation, standard procedures, and safety requirements. *  * Serve as voice of department while liaising with engineering, management team, and customers. *  * Maintain compliance with local, state, and federal shipping regulations and facilitate audit processes. *  * Track and address shipping discrepancy trends through training and process revision. *  * Identify and impliment strategic controls and procedures reducing costs to generate significant savings.

*  * Conducts shipping audits and evaluates team performance; pinpointed opportunities to improve approach and reduce expenditures.  * Led team in carrying out shipping activities with focus on timeliness, accuracy, consistency, and performance.

*  * Receive shipments from external suppliers and customers, process and ensure quantities and quality of contents.  * Process product using robotics per customer request.

* Directed operations of $2.3M custom Timber Framing and millwork company across strategic planning, budgeting, business development, and staffing. * Oversaw stock and inventories; sourced materials, utilizing business relationships with network of vendors and suppliers. * Conducted hiring and training activities, and managed service - and performance-driven team of 15