Dennis Oates

Dennis Oates

Assistant Professor of Practice @ Marquette University

About

I've spent three decades building and transforming supply chain operations at scale — from growing Amazon's North American sortation network from 3 sites to 29, managing 35,000 employees and a $3B+ budget, to leading a turnaround of Amazon's European network across 7 countries and €1.1B in OpEx. Before Amazon I spent 16 years at FedEx in progressively senior roles, ultimately as VP of Postal Operations managing large-scale transportation networks and a strategic USPS partnership.More recently I scaled international logistics infrastructure at Sendle across the US, Canada, and Australia, and have advised companies including Clarios on global supply chain strategy, alternative fulfillment design, and AI-enabled planning.Today I focus my energy in three ways:Teaching — As Assistant Professor of Practice at Marquette University's College of Business Administration, I bring three decades of operational experience into the classroom, preparing the next generation of supply chain leaders.Advising & Fractional Leadership — I work selectively with executives, investors, and boards on complex supply chain transformation, network design, and operational strategy. My engagements typically involve situations where scale, international complexity, or technology integration create the hardest problems.Board & Governance — I bring operational depth and global perspective to board work, with experience as Chairman and long-term Board Member of the Parcel Shippers Association and as President and Fellow of the Institute of Industrial and Systems Engineers.I'm actively open to board, advisory, fractional, and select full-time executive opportunities where I can drive meaningful impact at scale.Core capabilities: Global operations leadership · International network design · Reverse logistics · Alternative fulfillment · Transportation strategy · AI-enabled supply chain · Large-scale turnaround · M&A integration · Team development at scale

Country

United States

City

Milwaukee

Industry

Logistics & Supply Chain

Skill

Start-ups, Operations Management, E-commerce, Industrial Engineering, Contract Negotiation, Material Handling, Process Optimization, Supply Chain, Supply Chain Management, Project Management, Business Process Improvement, Engineering, Forecasting, Leadership, Logistics, Logistics Management, Management, Process Improvement, Program Management, Transportation

Experience

Marquette University

Assistant Professor of Practice

Marquette University

LinkedIn
2024-7 - Present · 2 yrs 3 mos

Academic role within the College of Business Administration bringing three decades of global operating experience into undergraduate and graduate supply chain education. Teaching core supply chain and logistics courses while actively connecting students with industry through guest executives, company visits, and applied learning experiences.

DLO SERVICES LLC

Founder & Principal

DLO SERVICES LLC

LinkedIn
2024-6 - Present · 2 yrs 4 mos

Independent advisory and fractional leadership practice focused on global supply chain strategy, network transformation, and operational excellence. Supporting executives, investors, and organizations navigating growth, complexity, and strategic change. Selected engagements include providing fractional supply chain leadership to a global tier 1 automotive supplier, supporting operational due diligence for Federation Asset Management on the FAST Group merger, and designing supply chain and fulfillment architecture for Enigma Aerospace, an early stage logistics technology company. Core focus areas: global supply chain strategy · alternative fulfillment design · network optimization · AI-enabled planning · logistics infrastructure · M&A due diligence

Sendle

Chief Logistics Officer/Strategic Advisor

Sendle

LinkedIn
2021-2 - 2025-6 · 4 yrs 5 mos

Chief Logistics Officer and Strategic Advisor across a four year engagement with Sendle, a high growth ecommerce shipping platform and the only 100% carbon neutral delivery service operating in both the US and Australia. Chief Logistics Officer — Seattle, WA / Sydney, Australia Served as trusted advisor to the CEO and key member of the leadership team during a period of rapid revenue growth. Led network expansion across the US and Australia, developed the supplier base to enable expansion into Canada, and built the core logistics team. Managed carrier strategy, network design, commercial negotiations with delivery partners, and customer support operations in the Philippines. Focused on improving Net Promoter Score while reducing cost to serve. Strategic Advisor Continued advising executive leadership and board on global supply chain strategy, network optimization, and operating model scalability across the US, Canada, and Australia.

CloudSort

Chief Operating Officer/Advisor

CloudSort

LinkedIn
2020-3 - 2021-8 · 1 yr 6 mos

Early stage logistics technology platform focused on sortation efficiency and network optimization for enterprise customers. Led operations, technology, and commercial execution during a period of rapid growth. Achieved FedEx Vendor certification and supported seed and $7M Series A funding to drive further expansion.

Amazon

Director - Amazon Transportation Services

Amazon

LinkedIn
2014-7 - 2020-3 · 5 yrs 9 mos

Two successive Director roles during Amazon's highest growth period. North America — Scaled sortation network from 3 to 29 sites, leading 35,000+ employees with a $3B+ budget and processing over 1 billion packages annually. Europe — Led turnaround of 23 sites across 7 countries, managing 7,500+ employees and €1.1B in OpEx. Directed 17 greenfield launches introducing advanced automation and robotics while driving meaningful improvement in cost, service, and safety simultaneously."

FedEx

Vice President, Operations and Engineering

FedEx

LinkedIn
1998 - 2014-7 · 16 yrs

16 years at FedEx across two subsidiaries in progressively senior roles, culminating as Vice President of Postal Operations and Engineering at FedEx SmartPost. Vice President, Postal Operations & Engineering — FedEx SmartPost Led all transportation and postal operations for FedEx's ecommerce shipping and returns platform. Managed $200M in transportation spend and a $750M USPS partnership, one of the largest carrier relationships in the industry. Oversaw transportation planning, network design, facilities engineering, and business development. Delivered 5% labor cost reduction through operational standardization and received the FedEx Five Star Award for operational performance. Earlier roles as Managing Director included leading North American field operations with a $1.6B budget and 6+ million packages daily, directing a COO-sponsored workforce reorganization that integrated two divisions, redeployed 550 employees, and delivered $30M+ in annual benefit, and leading the rollout of FedEx's Independent Service Provider model to restructure last-mile delivery contractor operations across a large national network.

Education

Purdue University

Purdue University

LinkedIn

Industrial Engineering

Quinlan School of Business, Loyola University Chicago

Quinlan School of Business, Loyola University Chicago

LinkedIn

Finance

University of Wisconsin-Whitewater

University of Wisconsin-Whitewater

LinkedIn

Logistics, Materials, and Supply Chain Management

Dennis Oates's Contact Information

Email

******@***.com

Phone

(**) *** ****

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