Dennis Norwood

In my career with Carolina Handling, I have filled many positions. I began my journey as a Field Service Technician and quickly moved to Service Team leader. From there I progressed to a Field Service Manager as my current position. While in this role, I have led multi-region aftermarket service operations across vast territories, partnering closely with customers, dealer teams, and corporate stakeholders. Managed account performance, monitored KPIs, and implemented improvements to support Raymond equipment users at the national and regional level. My creative approach and ideas have helped strengthen relationships while adding unique solutions to adverse situations. I enjoy challenges and work well in small groups as well as larger settings. I have coordinated and led multiple training classes and presentations with success.