dennis meier

p and c claims training team manager - state farm insurance

About

A dedicated and hardworking professional who has served in a variety of ways within a Fortune 100 company. Fervent about training through the leverage of Adult Learning principles and helping others achieve success. Currently supervises trainers who facilitate the training needs of new to role home and commercial claim handlers. Provides timely coaching to trainers on targeted areas of improvement by sharing specific tactics for improved classroom facilitation and claim handler in-role support. Coordinates and organizes training for segments in multiple locations while consolidating classroom experiences which maximize trainer capacity for gained efficiencies. Facilitates needs analysis conversations with business partners helping identify learner gaps in skills versus accountability.

Country

united states

City

lincoln

Industry

insurance

Skill

insurance, property and casualty insurance, customer service, claim, public speaking, training, homeowners, liability, project management, commercial insurance, training delivery, general insurance, team building, casualty insurance, leadership, technology integration, health insurance, claims handling, claims management, insurance claims, adult learning theory, six sigma, auto claims, loss miti, life insurance

Experience

elementary school teacher

lincoln public schools

1993-8 - 1999-12 · 6 yrs 5 mos

fire claims representative

state farm

2005-1 - 2007-4 · 2 yrs 4 mos

auto claim representative

state farm

1998-1 - 2004-12 · 7 yrs

claims training supervisor

state farm

2007-5 - Present · 19 yrs 5 mos

About State FarmState Farm is a mutual company – with policyholder members – not driven by the demands of investors. Currently ranked No. 41 on the Fortune 500 list of largest companies, State Farm insures more cars and homes than any other insurer and is a leading insurer of watercraft in the United States.The driving force of the Company is comprised of more than 72,000 employees and 18,000 agents. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. Its tradition of innovation and customer commitment help keep State Farm the industry leader.