Dennis Concepcion

Consulting Manager @ SAS

About

Accomplished IT professional with more than 15 years experience collaborating with cross-functional teams of technical and subject matter experts to analyse systems and processes and implement solutions that help organisations solve issues, create value, maximize growth and improve business performance. Recognized for leadership in performing analysis and discovery to determine needs and solutions, advising on new technologies, anticipating and managing change through innovative methods. Communicate effectively with customers and co-workers at all levels and across geographies and cultures.

Country

United States

City

Los Angeles Metropolitan Area

Industry

Information Technology & Services

Skill

Project Management, Microsoft Word, Management, Customer Service, Telecommunications, Microsoft Excel, Microsoft Office, Outsourcing, Consulting, Business Analysis, Solution Architecture

Experience

Consulting Manager

SAS

2011-4 - 2014-9 · 3 yrs 6 mos

Makati, Philippines

Jan to Sep 2015 Officer-In-Charge for the Consulting Department of the Philippine office of SAS Institute. Jan 2012 to Dec 2013 Heads one of three Customer Business Units (CBU) of the Consulting Department. Works closely with the Account Management and Solutions Delivery teams for a 360-degree engagement with clients to implement SAS Analytics solutions. Managed customer projects and pre-sales activities in the areas of telecommunications, food production and services, manufacturing, and public services. Apr 2011 to Dec 2011 Consulting Manager for Customer Intelligence Practice. Managed projects in telecommunications and food production/services.

Professional Services Manager

Intelligent Touch Corporation

2004-7 - 2011-4 · 6 yrs 10 mos

Makati, Philippines

July 2004 to April 2011 Managed a team of business analysts and software engineers that implemented system integration projects inter-connecting automated teller machines, point-of-sale systems and other electronic channels with financial transaction switches, payment processing gateways and core banking systems. Responsible for end-to-end management of the application development process for a web-based Debit Card and Pre-paid Remittance System and the localization of foreign-sourced business application software for banks and other financial institutions.

Project Manager

Unisys

1998-5 - 2003-12 · 5 yrs 8 mos

Makati, Philippines

Solution Architect, and then Implementation Manager for the computerization of the Philippine Land Transportation Office to migrate driver’s license issuance and motor vehicle registration from mostly manual to an electronic workflow based system on a High-Availability Microsoft Server platform. Received a Patent Award and several other awards and citations for innovative solutions and methodologies combining technology and process improvement. Bid and Proposal Manager for successful campaigns to win large enterprise projects in the public sector, including a breakthrough and pioneering 15-year outsourcing contract for a government agency delivering critical public services.