Denisse Gonzalez Arriaga

Responsibilities : • Supervise, direct and lead all aspects of the brick and update shop and online store • Maintain a high customer satisfaction percentage rating at all times • Trained staff and motivated employees • Work with Management to ensure quick preparation for the Canadian Grand Prix and store operations • Conduct regular meetings with sales staff to plan, modify and review all current issues and organize marketing strategies • Keep inventory updated and ensure that online stock is replenished • Implement marketing programs, promotions, and social media strategy • Promoted ongoing training and hiring • Manage sales team meetings and handled customer service inquiries

* Drove sales performance by implementing targeted strategies to meet and exceed revenue goals. * Provided top-tier customer service, fostering strong client relationships and brand loyalty. * Trained and mentored sales associates, enhancing their product knowledge and sales techniques. * Assisted customers in styling and product selection to enhance their shopping experience.

Mis actividades principalmente se enfocaron en realizar un CRM, darle seguiento a las citas de los clientes, atencion a los clientes y relizar una campaña publicitaria.

Mis tareas principalmente se enfocaron el hacer una investigación de mercado para poder importar una empresa de Suiza la cual se dedica a la producción de filtros para agua, siendo yo la persona responsable de reportar e investigar.