denise wilson

denise wilson

manager

About

I am the Manager of our Core Product Training Team, specializing in technical training program design & development. I mentor and lead teams and troubleshoot performance problems. I manage projects from analysis through training implementation. I am able to identify potential for organizational development and collaborate across work streams. I design and develop course content for classroom as well as elearning and job aids. I use a variety of authoring tools including but not limited to Articulate Studio, Storyline, Captivate, JavaScript, and Information Mapping to develop instructional materials. I am involved in the implementation of a learning management system including updating design and development processes and testing.

Country

united states

City

madison

Industry

e-learning

Skill

instructional design, training, instructor led training, captivate, software documentation, e learning, curriculum design, management, visio, technical training, project management, technical support, camtasia, team building, process improvement, snagit, requirements gathering, leadership, microsoft office, research, learning management systems, program management, team mentoring, team leadership

Experience

ccc information services

manager

ccc information services

2019-4 - Present · 7 yrs 6 mos
jwk international corporation

instructional designer

jwk international corporation

1990-1 - 1991-1 · 1 yr 1 mo

With this position, I successfully made the transition from classroom teacher to Instructional Designer for adult learning. My tasks included re-designing an existing computer-based training course for the Army Defense Logistics Agency using TenCORE. I successfully applied the ISD process to design a new instructional interface, update course content, and create new content modules.

office of distance education northwestern university

independent contractor

office of distance education northwestern university

2014-4 - 2014-6 · 3 mos

* Developed two E-learning modules in Articulate Storyline * Located voice talent and negotiated pricing for audio work on the modules * Provided Storyline templates using provided colors, fonts, and logos that can be reused by the University

medfit partners

technical services provider

medfit partners

2001-1 - 2003-1 · 2 yrs 1 mo

* Developed and updated company web pages using JavaScript and HTML * Created technical training for personal computer (PC) applications like Microsoft Office and Outlook * Provided technical support to address computer and Internet problems

mcdermott will & emery llp

online learning developer

mcdermott will & emery llp

2000-1 - 2001-1 · 1 yr 1 mo

* Wrote online help and standup course documentation for a variety of in-house software applications * Developed a standup course to teach secretaries and word processors how to use Adobe Acrobat to create forms and save them as .pdf files * Created online help for the legal version of Microsoft Word used by the firm that answers the most frequently asked questions posed by our users * Selected process for learning management systems and assessment development software

tera research

instructional technologist

tera research

1997-1 - 2000-1 · 3 yrs 1 mo

* Created trainings for various clients requiring analysis of the problem, designing a solution, and developing the necessary materials * Developed instructor-led training and a web-based reference guide concerning satellites, missiles, and aircraft - the materials presented highly detailed information on physics, components, and functions in a fashion suitable for an introductory course * Worked closely with subject matter experts and performed extensive research, both paper-based and on the Internet to develop training content * Designed and developed classified training for the Intelligence Community * Used the Instructional Systems Design model as well as an iterative development process while developing these materials * Built web-based training and online help/documentation for custom software applications

saic

instructional systems designer

saic

1993-1 - 1994-1 · 1 yr 1 mo

* Worked on Level 2 courseware using Authorware and Digital Video * Participated in team that designed and developed systems training for the Royal Saudi Naval Forces * Built the standards document governing the courseware and upgraded the existing courseware * Worked in Singapore designing Level 2 courseware for the Singaporean Ministry of Defense * Developed storyboards for several hyperbaric medicine computer-based training lessons

the learning group

instructional technologist

the learning group

1992-1 - 1993-1 · 1 yr 1 mo

* Led team that delivered a stand-up training to the Department of Justice for Consolidated Asset Tracking System (CATS), a custom software application to be used by all Justice and Treasury agencies * Conducted front-end analysis and built the initial CATS course design, which required working closely with representatives from each Justice and Treasury Department agency * Created a CD-ROM multimedia demonstration for the National Information Study Center about Quest, Poem Fractal software, and Digispeech using then state-of-the-art video compression and digital audio technologies

booz allen hamilton

instructional designer

booz allen hamilton

1991-1 - 1992-1 · 1 yr 1 mo

* Built computer-based training modules to teach custom software applications for the Environmental Protection Agency (EPA) * Created instructional manuals for a Locomotive Engineer's Preparation Course, and instructional materials for an X-Windows class * Designed a Mac-based multimedia presentation for marketing * Developed a demonstration program to exhibit the capabilities of a Performance Support System

laguna middle school

technology specialist

laguna middle school

1994-1 - 1997-1 · 3 yrs 1 mo

* Guided and implemented the technology plan at Laguna Middle School * Served as system administrator for the internal network and the Internet server * Worked on the school's web site and co-wrote their Acceptable Use Policies * Recommended hardware and software purchases and corrected problems * Trained staff and students to incorporate technology (computer and video) into their daily work * Taught a video production class * I was Project Coordinator for the Language/Technology Project. Our mission was to incorporate Laguna Culture and computer technology into the curriculum. I guided team efforts to implement grant goals. I handled federal reporting, budgets, and contracts.

teaching positions multiple schools

school teacher

teaching positions multiple schools

1987-1 - 1990-1 · 3 yrs 1 mo

I held various positions as a middle and high school teacher of Spanish and Drama. Also spent one summer assisting a professor as a Lab Instructor for College Level Spanish class. Details below: MIddle River Middle School MD My tasks included creating, maintaining, and organizing materials to teach introductory Spanish, Spanish I and II, and introductory French. I also taught a Spanish night course for high school students. Frostburg State University Co-instructed an intensive Spanish course designed to prepare students and professors to travel and study in Nicaragua. I created and used materials for classroom and laboratory. Westmar High School, MD My tasks included creating and maintaining instructional materials for all levels of Spanish classes. I also taught Drama class and directed stage productions. I was instrumental in the process of selecting new Spanish textbooks and materials for Allegany County Public Schools, replacing ten-year old books and materials.

ccc information services

senior instructional designer

ccc information services

2003-1 - Present · 23 yrs 9 mos

Education

westminster senior high school

westminster senior high school

1979-1 - 1982-1 · 3 yrs 1 mo
purdue university

purdue university

education

2012-1 - 2013-1 · 1 yr 1 mo
frostburg state university

frostburg state university

1984-1 - 1987-1 · 3 yrs 1 mo

Activities and Societies: Dramatis Personae, Spanish Honor Society

western maryland college

western maryland college

anthropology

1982-1 - 1984-1 · 2 yrs 1 mo

Activities and Societies: Spanish Honor Society

denise wilson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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