Denise Reddy

As a results-oriented professional intellectually competent in managing organizational resources, delivering business solutions through strategic planning and operational procedures in compliance with industry and corporate standards. I have gainfully served in various capacities to provide streamlined operational guidance and administrative support while exhibiting firm professional ethics. I have also identified needs and delivered compelling solutions on the development and implementation of new processes and procedures to increase the quality and efficiency of customer service. I offer high Expertise in evaluating program quality, collaborating with the department of state regulations, and implementing functions for organizational efficiency and process improvement. I am proficient in researching and initiating industry best practices/regulatory changes required to drive business initiatives and minimize revenues. I possess the innate ability to improve management-labour relations, resolve customer complaints, monitor competitors' activities and develop strategic plans to drive continuous process improvement. I am committed to developing and managing the performance of individuals/teams through careful evaluation/objective and calculated recommendations to enhance services, achieve goals and ensure compliance. I excel in supplying management with reports on needs, problems, and interests for organizational efficiency. I am skilled in effectively allocating resources appropriately, preparing status reports, maintaining accurate records of all logs and maintenance accounts while driving strategic goal attainment. Given my leadership prowess, I have gained exposure in conducting onboarding training for new hires and managing cross-functional team's to drive the company's growth and productivity. I am recognized for a high level of commitment in analyzing/examining accounting records and financial statements, implementing performance improvement and conquering challenges to drive the business forward. I can adequately maintain professional dialogue with multiple internal and external business partners/stakeholders without compromising organizational integrity. My Expertise includes Resource Allocation, Needs Assessment, Data Entry, Reporting and Filing, Service Orientation, Project Planning and Development, Regulatory Compliance, Change Management, Risk Assessment/Prevention, Program Management, Client Engagement, Needs Assessment, Budget/Cost Control, Quality Assurance, Crisis Management, Public Relation, Account Management, Workflow Optimization.