Denise P.

Account Manager @ INFINITECH AUTO SERVICE LLC

About

With over 15 years of proven expertise in account management and corporate operations, I bring a unique blend of organizational precision, technical proficiency, and strategic problem-solving to every role. My ability to navigate fast-paced environments and deliver tailored business solutions has earned me a reputation for reliability, adaptability, and impactful results. Key Strengths and Achievements: Organizational Excellence: Known for meticulous attention to detail and exceptional memory, I excel in managing complex projects, reconciling accounts, and optimizing workflows. Technical Expertise: Proficient in CVR, Dealer Track, Dealer Center, and Reynolds databases, ensuring seamless management of accounts receivable/payable, reconciliations, licenses, and titles. Problem Resolution: Recognized for cross-disciplinary skills in needs analysis, troubleshooting, and implementing efficient solutions under pressure. Communication & Leadership: Trusted for superior interpersonal skills and professionalism, fostering strong relationships with teams, clients, and stakeholders. Certifications: Illinois Notary Certification

Country

United States

City

Chicago

Industry

Automotive

Skill

Account Management, Problem Solving, Organization Skills, Leadership, Communication, Management, Account Reconciliation, Automotive, Vehicles, Warranty, Automobile, Customer Satisfaction, Dealers, Customer Retention, Parts, Customer Service, Data Entry, Automotive Aftermarket, Microsoft Excel, Microsoft Office

Experience

Account Manager

INFINITECH AUTO SERVICE LLC

2014-1 - Present · 12 yrs 8 mos

United States

• Manage day-to-day operations • Supervise payroll team and assign duties • Direct the collection, computing, and documentation of payroll data • Oversee and review payroll payments and account reconciliations • Ensure records and process comply with company and legal regulations • Maintain accurate account balances and detailed records for auditing • Protect confidential and proprietary information • Help leaders and others resolve conflicts and issues • Solicit a constant two-way flow of information from colleagues, customers and leaders • Monitor payroll team performance and train new staff • Manage and resolve issues related to payroll • Prepare reports and financial statements • Independent decision maker exercising discretion/judgment

Biller / License & Title Clerk

Grossinger Auto

2010-6 - Present · 16 yrs 3 mos

• Processed license and titles for in and out of state customers • Processed third party titles • Processed license and titles through CVR database • Reconciliation of schedules • Finalized contracts • Post and Processed title paperwork for auctions • Stocked in new and used vehicle inventory, as well as prepared payments/payoffs for purchased units • Processed vendor payments and daily deposits • Reconciled monthly statements • Collection of AR balances and warranty cancellations