Denise Chan, MLS(ASCP)CM

- Optimization and scale-up of production purifications - Authoring standard protocol for internal use of instrumentation

- Method development for separation of various classes of dyes and organic compounds using TLC and HPLC - Separation of compounds using normal- and reverse- phase chromatography - Identification of molecules contained in samples using LC/MS - Synthesis of products following protocol and ISO9001 standards - Troubleshooting and maintenance of instrumentation

- Collect samples for Pesticide Residue Monitoring Program and Pesticide Data Program - Completing sample data information forms - Assisting in follow-up investigations of illegal pesticides on produce - Collecting documents for tracking shipments of produce

Ensuring smooth day-to-day operation of campus computer labs and classrooms - Training new employees and providing ongoing professional development of current employees - Monitoring employee performance and intervening when necessary - Facilitating communication between employees and managers - Scheduling employees to maintain computer room staffing, while accommodating students' academic commitments - Implementing staff policy and procedural changes, such as changes in employee training and assessment

Provided excellent customer service to clients in campus computer labs and classrooms - Communicated clients' and facility needs to supervisors and managers - Provided computer consulting and software assistance to computer lab and classroom clients - Performed basic troubleshooting on minor hardware issues - Maintained cleanliness within computer labs and classrooms - Maintained printer availability - Assisted clients with passphrase resets

Conducting research exploring gold compound luminescence utilizing the following techniques: -Cocrystallization -UV-Vis Spectroscopy -X-ray Diffraction -HPLC

Conducted research exploring the catalytic potential of iron clusters utilizing the following techniques: - Air-free (e.g. glovebox) - Cyclic Voltammetry (CV) - Controlled Potential Electrolysis (CPE) - GC-MS

14 month program to obtain the state of California's clinical laboratory scientist certification.