denisa stroe

* working with Business Manager to ensure merchandising and counter standards * attracting new clients with ability to engage them quickly * building clientele by continually inviting potential customers to the counter * working with customers to satisfy their needs, providing the best skin and makeup expertise in the industry * creating a positive experience at the Clinique counter, representing the highest standards in the industry and reaching daily sales and service goals.

* training opportunity to fast track my career, working directly under the Managing Director * learning face to face marketing and sales campaigns initially through customer acquisitions * engaging people either at home or local events, presenting the latest campaigns and answering questions with great customer service * building relationships and working with new customers.

* verifying and managing documents related to deceased clients * managing the claim documents * responding to requests or claims from the Insured Person’s heirs * making payments * propose updates and reviews of processes, and implement new workflows * identifying errors, troubleshooting, investigating and cooperation with other departments.

* managing all documents related to retail customer non-credit accounts * checking the correctness, completeness of clients data in administrative systems * ensure optimal management and centralised control of all errors in customer files and providing explanations for the Front Office colleagues by email and telephone * product release testing, detecting bugs and verifying product specifications * propose updates and reviews of processes, and implement new workflows * training new colleagues.

cheking and verifying non-credit documents; - ensure optimal management and centralized control of all errors in customer files.

* maintain, create and work with information databases * prepare and fill up insurance forms, documents and certificates * prepare the invoices and file customer database for the area assigned to them * provide customer service and support to retain and acquire profitable business in the company.

* arrange meetings with our costumers * make phone calls to ensure efficient relationships with the costumers * decide clothing during photo shoots, fashion shows or any other event * develop and provide consultancy to customer for sales * coordinate and help store manager to achieve all fashion related goals * involve in merchandise display and arrange size wise, brand wise, style wise, etc.