Demikist Dantzler

• Develop scheduling and conduct daily management of the Service Delivery Team; ensure the beginning and end of shift process runs smoothly • Help to lead the hiring process for core Field Team members, including interviewing, on-boarding and training • Administrative tasks including but not limited to, timesheet authorization, coaching sessions and corrective actions • Monitor employee performance on shift to ensure the department meets all SLAs and KPIs; Record and report daily operational metrics • Lead daily operational standups including shift goals and safety topics • Utilize performance data to design and modify operational procedures to ensure performance metrics are met and improved • Ensure that safety-related processes are in place and followed within field operations, pre/post shift safety checks, and during warehouse operations • Ensure fleet vehicles inspection and maintenance is performed (daily and monthly) • Develop and perform new hire onboarding process during peak season (i9 verification, access IDs, • bio-metric time clock inputs, Outlook and Teams profile requests, scheduling, safety presentations and • quizzes, PPE distribution, tool distribution, and creating AirControl user profiles). • • Assist market in city-wide bike launches during peak season and fleet drawn down in the off season. • • Managing staff payroll by inputting schedules into DayForce, accurately approving time sheets for • hours and roles, and approving time off requests. • • Writing and delivering corrective actions to hourly staff in accordance with the Motivate Attendance • Policy, Collective Bargaining Agreement, Motivate Employee Handbook, and established performance • standards. • Perform and record 30/60/90 day reviews with seasonal Service Delivery Drivers and weekly and/or monthly 1 on 1s with Service Delivery Drivers and Union Full-time/Part-time drivers

Scheduling, group course pricing, and also certified in CPR training to provide information on Certification services provided to inquiring groups or individuals.

Accurately managing cash and balancing receipts, pursuing collections, posting payments and processing daily bank deposits accurately and timely. • Work alongside the team to maximize sales objectives with each prospective customer via the phone, web or in person at your location. • You will have the opportunity to recommend and implement marketing strategies based on competitor information and your own great ideas. • Team members consistently practice exceptional customer service by welcoming future and current customers in a friendly, enthusiastic and professional manner. • Managers work with customers to identify their needs and provide solutions that will contribute to their storage experience. • It is retail, so you will get the chance to sell/upsell high quality retail merchandise such as boxes, locks, tape and other moving supplies. • When not taking care of customers in the office, spends approximately 50% of their time walking and tending to the property to ensure the facility is kept to the highest of cleanliness standards. This includes cleaning units, sweeping, mopping, changing light bulbs and other general maintenance duties. • Able to perform at a high level without constant supervision, but also thrives in a team environment. • Build a loyal customer base by creating great customer experiences and exceeding customer expectations. • Manage the day to day operations of the business and provide mentoring opportunities with upper management.

Located on the south west side of Chicago, went for computer engineering but changed to business management which was the effect of more time spent at the college.