demet kaplan
hilversum, provincie noord-holland
About
Product Manager, passionate about developing innovative and inspiring products with 10+ years of experience in finance and telecommunication sectors in product management, business development, project management, business analysis and account management; with a vertical focus on financial services including card payment systems, merchant acquiring, virtual pos payment gateways, mobile financial services like direct carrier billing, mobile wallet, e-commerce, m-commerce, proximity payments and mobile payments in retail.
netherlands
utrecht
telecommunications
project management, product development, product management, new business development, business analysis, business development, lean startup, user experience, customer experience, key account management, payment systems, mobile commerce, e commerce, merchant acquiring, mobile payments, mobile applications, marketing communications, marketing strategy, software project management, uml, requirements analysis, integration, business intelligence, telecommunications
Experience
hilversum, provincie noord-holland
software specialist
servus
Software development in Card & Merchant Payment Systems projects using MS.NET (C#), Oracle (SQL, PL-SQL)
senior business analyst
softtech
* Analyzing business processes and designing solutions in Card & Merchant Payment Systems * Creating business requirements using interviews, document analysis, requirements workshops * Documenting business and software requirements including workflow diagrams and frontend design * Supporting development team during software design and development * Developing system test scenarios and test plans * Coordinating system and user acceptance tests, supporting test team * Training project stakeholders * Preparing user manuel documents * Tracking and documenting change requirements to functional and business specifications
senior product manager
turkcell
* Designing and building mobile wallet platform with integrated solutions like mobile payment, mobile marketing, loyalty and campaign management, in-store marketing, loyalty cards, merchant network and online checkout * New product development including new business model generation and customer experience * Determining and prioritizing the business requirements of the products, ensuring coordination of all the stakeholders including IT, Legal, Finance, Corporate & Marketing Communications and 3rd parties * Designing and executing marketing and penetration plan in line with business strategy * Managing of key accounts in e-commerce and offline retailer ecosystem, determining the sectoral strategy and the pricing for merchants, creating and executing merchant/sectoral campaigns * Annual business planning, budgeting and defining strategy and roadmap of mobile finance products and services
Education
istanbul technical university
computer engineering
bahcesehir university
business administration
demet kaplan's Contact Information
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