Delaney Dalton

• Wrote and proofread monthly Public Service Announcements that reached over 2000 subscribers • Worked closely with the CEO and head marketing lead to enhance social media outreach • Managed end-to-end content creation, including editing, writing, photography, and video production, with Adobe Creative Cloud and Canva resulting in the recruitment of over 10+ Grief Facilitators • Outreached over 500 donors for the runDisney Wine & Dine 10k event, using Microsoft Word and Excel for data analytics • Represented the organization at local businesses and events to foster partnerships and secure donations

• Boosted social media impressions, driving increased brand visibility and audience engagement • Contributed to growth in company sales by implementing strategic content and digital marketing initiatives • Developed dynamic and engaging content for social media, tailored to resonate with target audiences across platforms • Spearheaded efforts in content creation, overseeing editing, writing, photography, and video production to enhance brand storytelling

• Entrusted with the responsibility of accurately counting and managing thousands of dollars during closing procedures • Oversaw the scheduling of employee shifts, resolving conflicts and ensuring adequate staffing to meet operational needs, while optimizing team efficiency • Managed numerous instances of conflict resolution and de-escalation, utilizing strong communication and problem-solving skills to maintain a positive and productive environment for both customers and staff • Played an active role in increasing customer satisfaction by 10%, implementing solutions to improve service quality, address concerns, and enhance overall customer experiences