Deep Shah

Deep Shah

Digital Payments- Product Lead @ Kotak Mahindra Bank

About

Product & Strategy Leader with experience in building and scaling digital payment ecosystems at National Payments Corporation of India (NPCI). Led the RuPay Credit Card portfolio, driving platform-led growth, product strategy, and data-informed decision-making to accelerate adoption and business impact. Experience spans RuPay, UPI P2M, UPI Autopay, UPI Global, AePS, merchant payments, and cross-functional ecosystem enablement. Proven track record of delivering high-scale outcomes, including: • Designing credit card strategy roadmap for multifold growth • Identifying revenue opportunity through customer segmentation and issuer-led onboarding models • Driving revenue growth for UPI Autopay by enabling bill payment and investment categories • Improving transaction success rates • Implementing cost-optimization strategies that reduced feature costs and ensured zero revenue leakages Strengths include product thinking, ecosystem alignment, UX-first execution, analytics-driven strategy, and stakeholder leadership across banks, fintechs, TPAPs, and merchants. Passionate about shaping the future of digital payments through scalable platforms, innovation, and customer-centric product design.

Country

India

City

Mumbai

Industry

Financial Services

Skill

Product Development, Product Management, Data Analysis, AIML, Stakeholder Management, Payment Systems, Business Strategy, Market Research, Project Management, Business Development, Strategic Planning, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Team Management, Management, Teamwork, Leadership, Public Speaking

Experience

Kotak Mahindra Bank

Digital Payments- Product Lead

Kotak Mahindra Bank

LinkedIn
2025-12 - Present · 10 mos

Mumbai

National Payments Corporation Of India (NPCI)

Senior Lead-RuPay Product

National Payments Corporation Of India (NPCI)

LinkedIn
2024-12 - 2025-11 · 1 yr

Mumbai

National Payments Corporation Of India (NPCI)

Senior Lead Product Manager UPI & CX

National Payments Corporation Of India (NPCI)

LinkedIn
2022-9 - 2024-12 · 2 yrs 4 mos

Mumbai, Maharashtra, India

National Payments Corporation Of India (NPCI)

Sr. Lead-Strategy & Initiatives

National Payments Corporation Of India (NPCI)

2021-7 - 2022-9 · 1 yr 3 mos

Mumbai, Maharashtra, India

National Payments Corporation Of India (NPCI)

Lead-AePS

National Payments Corporation Of India (NPCI)

LinkedIn
2019-7 - 2021-6 · 2 yrs

Mumbai Area, India

National Payments Corporation Of India (NPCI)

Senior Associate-Product Research

National Payments Corporation Of India (NPCI)

LinkedIn
2017-5 - 2019-7 · 2 yrs 3 mos

Mumbai, Maharashtra, India

Payment Professional, working as Senior Associate in Product Research role at NPCI

Education

International Institute of Information Technology Hyderabad (IIIT Hyderabad)

International Institute of Information Technology Hyderabad (IIIT Hyderabad)

LinkedIn

Artificial Intelligence

2022-11 - 2023-8 · 10 mos
Institute of Rural Management Anand (IRMA)

Institute of Rural Management Anand (IRMA)

LinkedIn

Rural Management

2015 - 2017 · 2 yrs

Deep Shah's Contact Information

Email

******@***.com

Phone

(**) *** ****

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