Deepashree Govindappa

- Completed a 1-month intensive Yoga Teacher Training at Samyak Yoga, Srirangapattana. - Specialised in practicing and teaching the Ashtanga Vinyasa Yoga Primary Series. - Studied Yoga Philosophy and the Ashtanga Yoga Parampara in depth. - Gained practical knowledge of the Shat Karmas (Dhauti, Vasti, Neti, Trataka, Nauli, and Kapalabhati). - Learned fundamentals of Ayurveda and Anatomy as related to yoga practice. - Explored Patanjali’s Yoga Sutras and their application in modern practice. - Practiced and taught Pranayama, Meditation, and techniques related to Pancha Pranas and Pancha Koshas. - Developed an understanding of The Bandhas and their role in energy flow during yoga.

- Managed HR and payroll transactions, including new hires, rehires, promotions, transfers, and terminations, ensuring accuracy and compliance. - Prepared employment-related letters, visa approval documentation, and severance agreements in adherence to company policies. - Provided workforce reports such as Utilization, Occupancy, and SLA, while troubleshooting system issues. - Conducted internal quality audits and implemented process improvements, reducing errors and enhancing customer experience. - Served as the Subject Matter Expert (SME) for HR operations, including I9 E-Verification, earning recognition for exceptional performance.

- Supported HR managers by managing recruitment processes, onboarding new employees, coordinating training sessions, and maintaining accurate employee records. - Ensured timely and accurate payroll processing while preparing comprehensive HR activity reports. - Organized and executed HR programs, including Rewards and Recognition ceremonies, Fun Friday activities, and sessions introducing company insurance policies. - Facilitated HR-related events to foster a positive and engaging workplace culture.

- Handled critical payroll queries for the US and Costa Rica regions, ensuring smooth operations and effective communication with stakeholders. - Acted as the POC for the Costa Rica payroll process, conducting weekly stakeholder meetings to share updates, challenges and innovations. - Managed SOP creation, work distribution, and allocation for team efficiency. - Trained new hires as a Subject Matter Expert on ticket handling and HR tools. - Collaborated with the technology team to implement ideas that eliminated 680 hours of manual effort annually, positively impacting ~9000 employees across the Americas region. - Thrived in Amazon’s open-door policy and customer-centric environment, which encouraged taking ownership and contributing to team success.

Fresh out of college, I stumbled upon a walk-in opportunity at Amazon for an HR Associate role and that’s where my career officially kick-started. Here’s where I picked up corporate etiquette, got a grip on employee hierarchy and mastered the basics of navigating HR tools like People Portal, trouble ticketing, Schedule Manager and even decoding LENEL Badge scan reports (yes, that was a thing!). Within my first 6 months, I was crunching through massive ticket volumes like a pro and even snagged the Dazzler Award for the highest transactions during peak season. By the end of my first year, I had levelled up to handling POC responsibilities, which included ticket distribution, floor support for new hires, and auditing tickets. Fast forward to the next year, I managed to dabble in 13 different processes and took charge of a high-stakes project called “Shift Drop”. This was my big break into creating SOPs, connecting with US-based stakeholders, and building a team to handle the surge in volume during US holidays. I even teamed up with folks from our Hyderabad location to make sure we nailed the SLAs. Amidst all this action, I also hosted team huddles, meetings, and organized fun activities for a team of 45+ associates. It wasn’t all work—there was definitely some play too!