Deepak Gupta

- Responsible to provide FASTag services on World's Second Largest Highway network which is 1.4 Lakhs KMs in length. - Revenue Growth Initiatives: Implemented strategies to drive additional revenue per merchant through cross-selling opportunities such as merchant lending, shop insurance, store loyalty programs, and card products. - Cost Optimization: Spearheaded cost-saving initiatives by redesigning the organizational structure to align with a new distribution strategy. - Field Sales Operations: Managed the field sales operations for a workforce of approximately 2,000 agents. Introduced the Paytm Sales Agent App (PSA) and implemented new incentive and sales growth models to enhance performance and productivity. - Data-Driven Insights: Leveraged data science to introduce real-time tracking of field agent and driving insights that informed strategy and operations. - Sales Organization Revamp: Re-crafted the sales organization structure to improve per-head productivity and span of control, leading to more efficient and effective operations.

• Dealing with C-level executives and key decision makers of large enterprises to consistently deliver on revenue targets 
 • Analyze data, trends and client performance, develop solid strategic plans and prepare and conduct strategic pitches and 
consultative presentations to key clients • Continuous business prospecting by identifying market opportunities and maintaining high volume pipeline at all times 
 • Contribute strategically to the growth and direction of OYO’s products and services. 
 • Engage and co-ordinate with internal groups as needed to resolve customer issues, maximize customer retention and drive 
growth. 
 • Develop and provide custom presentations on OYO for Business products to customers to solve their business problems. 
 • Built, fostered and managed the sales team, whilst working closely with the channel and sales enablement functions to grow the business through active channel partners • Proactively led strategic account planning process in order to develop mutual performance objectives and financial targets, thereby achieving critical milestones • Delivered highest level of client satisfaction to build strong relationships, and a network of references, resulting in ample opportunities to up-sell

• Led a team of 10 placement committee members, which were responsible for cent percent placements, and internships of students of the graduating batch and pre final year batch. • Prepared students for campus recruitment by arranging training in Aptitude tests, group discussions, preparing for Technical and HR interviews through professional trainers, senior corporate personnel and most importantly by the immediately placed senior students. • Maintained satisfactory personal and working relationships with representatives of companies. • Active member of various forums/associations like NHRD, CII, Yi and represented my institute at various stages.

Project Title: “Trolley Expansion” (Key Account) • Understanding the beverage industry through an observational study followed by competitive analysis. • Management of front-end Sales force, distribution expansion and consolidation, achievement of sales targets. • Synergized all marketing initiative under one objective for cost and communication effectiveness. • Re-designed a model for the existing trolleys.

Client: Worked for The Lloyd's market, UK - The world’s specialist insurance market. • Consult, implement and deliver solutions for global clients in the Insurance and Re-Insurance sectors • Competitive landscaping, providing technical sales support including, but not limited to, collaboration with NIIT sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions • Technical Support - Acted as a technical SME to NIIT Sales, pre-sales teams, SIs and BPs • Regular follow up with client to build and maintain deep-level, long-term 
business relationships. 
 • Mentoring the new members of the team. • Ensured 100% availability and SLA (Service Level Agreement) compliance for support projects • Internal auditor of the team. • Instrumental in ensuring that the project obtained a Customer Satisfaction Index of 95% • Publish monthly reports with analysis on outstanding calls, breached calls, productivity, Code Corrective calls, Fix Rate.

• Elected as the “Placement Secretary” of PGDM (E- Business) Batch 2013 -2015. • ICSMM’14 (International Conference on Social Media Marketing in Emerging Markets, 2014) - Student Conference Head for organizing, conducting and hosting ICSMM’14 Conference in July’14 at ITC Gardenia, Bengaluru. • BPAC [Aug’13 - Feb’14] - Was part of CII-Yi initiative for creating awareness for voter ID registration and encouraged corporate, colleges to vote for Lok Sabha elections 2014. • Head of the Student Organizing Committee of NHRDN, which hosted 2nd National summit on “HR Shared Services”, 2014. • Presented a case study on “New Product ideation for ITC Aashirvaad Atta” at WeSchool Marketing Conference 2013. • Head of the Student Organizing Committee for 3rd NHRD-TITAN HR Showcase 2014 event held at Bengaluru. • Active member and volunteer at CII-Yi, NHRDN Student Council and Rotaract.

• International Climate Champion 2009 award– was one of the 52 ambassadors in INDIA selected by British Council in association with TERI. • Participated in National Level Youth Debate 2009 by TERI in association with the Ministry of Youth Affairs and Sports, Government of India. • Co-Convener of College Cultural and Technical Festival (EPIPHANY'08). • Sponsorship & Hospitality Head for the entire annual and cultural events in the graduation for two consecutive years.