Deepak Nema

Managing AI and BI projects and programs.

• Managed & led 25+ member strong team for multiple large size and critical agile scrum projects - Yamaha eBikes portal, Pizza hut SRE, Sony play station web simulator, Nasdaq CMS etc. • Responsible for end-to-end structuring, defining, execution and delivery of the data science and AI based projects in collaboration with tech leads, product managers, QA, dev, UI/UX, scrum masters and client teams. • Successfully led, architected & delivered web-based simulator for Sony Playstation providing a data analytics platform for game designers simulating games using user survey data. It involved building data ingestion pipelines, data cleaning & transformation, processing, statistical models, visualization dashboard etc. • Successfully led & delivered SRE practice for Pizza hut involving infrastructure automation for AWS, CI/CD pipelines etc. resulted in automated provisioning reduced implementation time with cost & resource optimization. • Successfully led & architected NLP and GenAI based solution for media corporation building meta data platform for available media contents (videos, audios, text articles) involving Gen AI, text summarization, speaker identification, entity recognition and topic modelling. • Worked with pre-sales team for preparing proposals, high level architecture, technical estimations, budget & costing • Collaborated with scrum masters for scrum ceremonies, sprint planning, story point estimations, retros, managing risks, client communication, stakeholder management, project governance, defining project metrics etc. • Collaborated with technical leads for formulation of architecture design, technical best practices, code reviews, technical estimation, technical grooming etc. • Tech Stack/tools: Jira, React, Python, Django, AWS, Redis, Docker Containers, CI/CD, NLP libraries etc.

• Engineering leader & Architect leading 20+ member strong agile scrum Jio Implementation Teams designing and developing conversational AI based agents (bots) using NLP based haptik bot development SaaS platform enabling seamless integration and deployment on multiple channels • Responsible for tech leadership, solution architecture, design, code reviews, PR approvals, leading technical discussions & decisions, and running engineering operations in collaboration with DevOps, Infosec, Infrastructure, product teams and external technology partners like Meta (Facebook & WhatsApp) etc. • Responsible for end-to-end technical structuring, defining, execution and delivery of the projects in collaboration with product management, program management, QA, UI/UX and client teams. • Successfully led & delivered multiple business critical conversation AI chatbots for reliance group – Jio 5G, JioMart on WhatsApp, Reliance retail notifications, Tira, Reliance foundation hospital etc. helping in optimizing customer support services and saving cost. • Worked for developing data pipelines enabling customer funnel analysis for JioMart analytics team integrating data collected during chat conversations to downstream systems • Architected solutions for conversational IVR channel in the platform, Gen AI based chat summarization. • Collaborated with Program Managers for scrum ceremonies, sprint planning, story point estimation, retros, risk management, identifying blockers & resolution, progress reporting etc. • Tech Stack/tools: Python Django, AWS, CI/CD, Jenkins, Docker Containers, Kubernetes, ELK Stack, Grafana, APM, Python NLP/ML Libraries, Redis, RabbitMQ, Jira etc.

• Data Analytics/AI Consultant for setting up data analytics practice and contributed in preparing Data & AI strategy, vision & roadmap, capacity building. Identified, architected & implemented AI based solutions involving ML models, visualization dashboards, chatbots, statistical modelling & analysis, EDA etc. • Contributed for building an integrated data platform ingesting data from various departmental source systems based on ELT architectural pattern and enabling data access to downstream systems • Implemented government open data platform (data.gov.in) in departments defining data ingestion, access, governance, visualization etc. • Technology Manager & Product Owner for MP State Election Commission (MPSEC) driving the organization wide IT program including infra, web-based, mobile & GIS applications, Analytics solutions development &operations • Responsible for end-to-end technical project structuring, defining, execution and delivery, solution architecture, define best practices & processes, cloud/data centre deployment strategies and ensuring scalable, reliable & high performing operations • Responsible for build and lead cross functional agile technical & operations teams. Setup & led 100+ strong MPSEC tech and operation teams. • Handled preparation of project concept notes, detailed project reports, project plans, estimation, release plan, budgeting & costing, risk management, stakeholder communication, scrum ceremonies etc. • Conceptualized, architected, and led development, delivery, deployment & implementation of mission-critical projects - Integrated Election Management System (IEMS), Online Nominations, "Chunav" mobile app, GIS Assets Management, Election Intelligence System for MPSEC resulted in operational efficiency and cost saving of 10 million+ INR. • Technology leader for state-level PMU set up for implementation of National eGovernance Plan for Agriculture and state-wide implementation of Soil Health Card project.

• Software application design & development for Oracle EBS SCM products - Advanced Pricing (QP), Installed Base (IB), Enterprise Asset Management (EAM) responsible for architecture, design and development. • Responsible for collaboration with product management, quality assurance, support & release teams for architecture, design, development & release of newly added, extended, and refactored product features in Oracle EBS SCM product suite and resolution of the critical technical issues • Responsible for database modelling, database design, writing complex SQL queries, data architecture etc. • Responsible for resolution of critical performance issues by query optimization & tuning (indexes, hints, restructuring, tracing & profiling, etc.) resulted in improvements in response time, throughput etc. • Architected, designed, and developed Patterns-based pricing engine redesigning existing core pricing engine enabled faster price search & discovery • Designed and developed CSV debugging and time logging APIs facilitating runtime data collection and root cause analysis for critical performance and application issues resulted in quick analysis and drastically reduced bug resolution time. • Optimized Advanced Pricing bulk loader feature enabling bulk data migration from external systems to EBS • Designed and developed reports on BI Publisher • Technically led implementation of BI reporting tool Endeca for QP and developed PoCs comprising ETL, visualization etc. • Worked with implementation & consulting teams and supported techno-functional implementation of Oracle EBS SCM for multiple large size and critical clients • Tech Stack: Oracle Application Framework, Java/J2EE, Java Script, PL/SQL, Oracle DB, Oracle Forms

• End to end design and development of new product features for Emerson’s product Multilink used for enterprise level UPS monitoring over internet, USB, serial port etc. running on multiple operating systems • Collaboration with customer teams, QA teams, Project Manager to ensure defect free development and timely release of new features • Ensure compatibility of the product upon new releases of technology stack (Java RE, operating systems) • Tech Stack: Core Java, Java/J2EE, Java Script, PL/SQL

• Collaborate with customer teams for requirement gathering and analysis • Application module designing, development, unit testing and deployment • Preparation of SRS, Technical design document, Test cases etc. • Design of technical artefacts and models for database, object-oriented design using UML notations • Configuration management for source code version management and audits • Tech Stack: Struts, Java/J2EE, JSP, Java Script, PL/SQL, SQL Server

Strategy, Finance, Analytics EPGP 13th Batch

Specialization - Data Science, AI, ML