
debra morrison
executive customer support technical project manager and pmo
About
IS/IT Asset & Client Services Project Manager at Alcatel-Lucent
united states
chicago
telecommunications
pmp, telecommunications, program management, cross functional team leadership, lte, wireless, cdma, project management, management, integration, networking, service delivery, vendor management, budgets, leadership, resource management, mobile devices, 3g, product management, 4g, pmo, project portfolio management, software project management, managed services, team leadership, release management, it management, system deployment, wireless technologies, microsoft excel, spreadsheets
Experience

mobile networks transformation project manager
nokia
* Build a community of practice standardizing program management methodologies within the business transformation program, optimizing operational efficiencies, realizing financial targets and improving ways of working. * Develop and deploy project management governance structure ensuring accountability and predictability of the outcomes for 70+ transformation initiatives * Optimize and standardize common practices for use within 8 value workstreams creating program’s operational model * Collaborate with workstream leaders ensuring initiatives are well designed, outcomes are achieved, and benefits are measurable * Facilitate program level reporting keeping executive leaders and stakeholders current on progress and issues * Develop and deploy program internal controls and metrics dashboards * Onboard key stakeholders and coordinate their contributions to program * Facilitate program level dependency and risk management mitigation planning

professional services customer deployment technical project manager
nokia

executive customer support technical project manager and pmo
nokia
* Develop and implement project management methodology processes ensuring customer and internal projects are delivered according to contractual obligations * Define and implement governance practices ensuring mode of operations standardization and consistency * Implement cost management and tracking practices to meet organizational targets * Support PM community in capability and implementation management activities * Manage PMO communication community across global teams * Drive continuous improvement processes to achieve operational excellence

lte service deployment readiness project manager
nokia
* End-to-End Program and Implementation preparedness planning, scheduling and resource management for LTE, CDMA, IMS and Routing & Transport wireless customer network deployments. * Lead and manage cross-functional field execution work plans meeting customer requirements and * schedules across Services delivery disciplines such as: Network Data Design, Engineering, Installation Integration/Migration, RF Optimization and Technical Maintenance Support * Support customer Lab and first office application (FOA) environment activities validating product introductions * Coordinate content and execution readiness of customer documentation for installation, integration and migration services * Proactively act to understand customer technical needs and identify potential solutions from internal deployment teams

nsa corporate compliance project manager
nokia
* Manage and implement Corporate Compliance initiatives based on U.S. Government contractual requirements, obligations and guidelines. * Create, document, launch, train, audit, maintain and control corporate processes, policies and procedures within business operations standards required for compliance.

cdma r and d software release project manager
nokia
* Software, release and feature development Project Management. * Manage front-end system engineering requirements, architectural design, coding and test planning activities for R&D software releases * Drive cross-functional deliverable team activities meeting customer requirements according to schedule and within budget * Manage software load construction content strategies, schedules, dependencies and quality * Coordinate and balance current engineering commitments with incremental opportunities within budget and with available resources * Manage lab environment planning including resources, equipment and scheduling priorities across competing programs * Executive stakeholder project status, issue, risk mitigation and recovery reporting

information systems and it asset management and client services project manager
nokia
* Plan & drive market deployment & execution of IT Services projects through the application of project control, issue resolution, risk management, change management, communication management, progress reporting, project documentation & quality review practices. * Manage Business funded IT projects through Investment & Gating governance processes * Provision accurate project costing, including supplier quotes & tenders, required as input to the Business Case * Manage project resource utilization levels and assignments with supplier partners to meet project schedules * Create IT Services Roadmap communicating 3-year evolution plans across service domains and end-user community * Ensure and coordinate regional communications to employees about new or changing IT services * Provide point of entry for new business service requests * Manage service request demand funnel and priorities to strategically implement deployments

it integration project manager
nokia
IT Project Manager at Nokia
Education
western illinois university
northern illinois university
communications
keller graduate school of management of devry university
project management
Activities and Societies: PMP (Project Management Professional) Certified - September 2006
debra morrison's Contact Information
Phone
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