debby bycroft

hogan

About

Currently a full time student working on my AA in IT/Programming. Immediately following that degree, I will be working on a BS in Software Engineering or Project Management (I am still weighing which one would be of greater benefit). I am looking for an entry level job in IT field. I am very tech savvy, but have few skills currently. I am very quick learner and am willing to work an administrative job with the possibility of switching to IT once my knowledge has expanded or my degrees are complete. I am a very hard worker and do not mind long hours when needed. I have experience in administrative functions, accounting, Customer Service (most especially written correspondence), Auditing, Supervision and Training of employees.

Country

united states

City

bixby

Industry

information technology and services

Skill

leadership, help desk support, accounting, peoplesoft, call center, insurance, data entry, timeshare, cash value evaluation, team leadership, process improvement, advertising, oral and written communication skills, life insurance, outlook, microsoft office, microsoft word, microsoft excel, social networking, marketing, as400 system, employee relations, training, microsoft publisher, staff supervision, customer service, disability insurance, term life insurance, benefits administration, life+, health insurance, call centers, recruiting, analysis, business letters, employee benefits, access, 55 wpm

Experience

hogan

phoenix arizona area

data entry clerk

strategic alliance marketing

2008-8 - 2009-2 · 7 mos

Data entry, Customer Support, AS400,

office temp

kelly services

2003-2 - 2008-7 · 5 yrs 6 mos

Office Temp in various positions including, but not limited to, Secretary in Mayor's Office, Writing print advertising, Receptionist, Call Center, Customer Service, Inventory Control, Appointment Setting, Sales, Printing/Collating, etc.

owner and operator and web designer

the~ultimate mall

1997-4 - 2002-12 · 5 yrs 9 mos

Affiliate Marketing, Web Design, Sales, Account Management, Microsoft FrontPage, etc.

member benefits account maintenance

agia

2009-4 - 2012-5 · 3 yrs 2 mos

Performed maintenance on insurance policies and services, Written communication, Customer Service, Cash Value quotes, Help Desk, on the job training of fellow employees, AS400, Microsoft Office, etc.