Debbie Beeharilal

Operations Manager

About

With over 14 years of experience at Beauty Supply Outlet, my role as an Operations Manager has been centered on delivering exceptional key account support and driving client retention strategies. By leveraging my expertise in Customer Relationship Management (CRM) and sourcing, I have consistently ensured that accounts are provided with comprehensive education on current and new product lines. At Beauty Supply Outlet, I focus on analyzing profit and loss statements, setting growth objectives, and creating merchandising standards that enhance the brand. Collaborating with the team, we developed initiatives like the VIP program, which reflects our commitment to fostering innovative solutions for customer engagement in a competitive market.

Country

Canada

City

Greater Toronto Area

Industry

Retail

Skill

Sourcing, Customer Relationship Management (CRM), Contract Recruitment, Workforce Management, Strategic Thinking, Quality Management, Continuous Improvement, Customer Retention, People Management, HR Management, Executive Coaching, Financial Consolidation, Training and Development (HR), Customer Support, Interpersonal Skills, Customer-Focused Service, Point of Sale (POS) Systems, Warehouse Operations, Social Media Marketing, Spreadsheets

Experience

Operations Manager

Beauty Supply Outlet

2011-10 - Present · 14 yrs 11 mos

Toronto, Ontario, Canada

A results-driven, leader I am passionate about delivering exceptional client experiences and building high-performing teams. Skilled in customer service, recruitment, and coaching, I thrive in environments that value collaboration, creativity, and growth. I enjoy mentoring team members, strengthening client and vendor relationships, and implementing strategies that elevate service standards while driving revenue. Committed to continuous learning and industry innovation, I take pride in helping my teams reach their full potential while contributing to business success and growth.

District Manager

Chatters Canada

2007-11 - 2011-1 · 3 yrs 3 mos

District Manager, ON,QC & Atlantic

Chatters Limited Partnership

2007-11 - 2011-1 · 3 yrs 3 mos

Multi Unit district manager throughout ON,QC, Atlantic Regions. Conducted weekly visits to home stores and to out of province stores on a quarterly basis. Progressively lead all locations by ensuring all types of communication were open. Drove operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. Maintained a strong focus on recruitment, coaching and building current teams to achieve goals.