christian vazquez

richland and kennewick and pasco, washington area

About

Driven individual always looking for ways to learn and grow, for my benefit and those around me. Thrives on challenge and responsibility to ensure my mind stays active Strong passion for IT and problem solving, specifically coming up with out of the box ideas. "Yes" man, "Here I am, send me!" personality to learn from the experiences of others. Strong desire to lead by example and nurture the success of everyone around me. Always reminding myself that a great leader is measured by the effectiveness of those around him. Bold and willing to question, always wanting to sell myself 100% to an idea, because you can never really sell a client unless you have sold yourself.

Country

united states

City

pasco

Industry

information technology and services

Skill

active directory, troubleshooting, computer hardware, management, windows, networking, windows server, technical support, servers, windows 7, operating systems, network administration, hardware, vmware, system administration, network security, tcp/ip, virtualization, dns, disaster recovery, windows xp, firewalls, dhcp, it service management, sales management, sales, team management, sales operations, retail sales, managed services, system automation, windows scripting, shell scripting, customer service, help desk support, microsoft exchange, information technology, leadership, software installation, microsoft office, team leadership, linux, wireless networking, microsoft excel, it management, business development, security, microsoft word, vpn, customer satisfaction

Experience

richland and kennewick and pasco, washington area

2017-3 - Present · 9 yrs 7 mos

mobile assistant manager

best buy

2012-6 - 2014-5 · 2 yrs

* Ensure customer satisfaction * Scheduling * Employee coordination * Hiring, coaching * Business performance planning * Inventory / product management * Community involvement / driving client base * Consistently top performer in sales throughout district and company. * Ensuring that our location was consistently a top performing store, receiving award after award quarter after quarter.

mobile sales representative

best buy

2011-1 - 2012-6 · 1 yr 6 mos

* Ensure client satisfaction * Troubleshoot mobile devices * Customer service * Drive sales by offering complete solution and educating clients on all product and services. * Consistently top performer in sales throughout district and company.

help desk specialist

geek squad

2009-8 - 2011-1 · 1 yr 6 mos

* Diagnose and repair client machines * Data backup * Virus removal * Computer Sales * Services sales * Product management * Shipping and receiving * Client communication * Customer Service * Redefining Geeksquad brand with quality repairs and fast turnaround time * Consistently top performer in sales of maintenance services throughout district. * Significantly reduce machine repair turnaround time with proper troubleshooting and repair processes.

information technology service desk manager

teknologize

2015-7 - 2018-8 · 3 yrs 2 mos

* Worry-free IT Management CompanyIn an industry that is generally reactionary, we've developed a simple support model which keeps you up and going, reducing the pain and cost of service interruptions. You pay to keep your systems up, not to fix them when they break. * Minimize interruptions * Increase confidence in IT * Maximize productivity * Aligns technology with your business * Predictable support cost