Drew Chesen

* Serve on the Facilities Operations and Capital Projects leadership team, sharing responsibility for a housing operation with $120M in annual operating and capital budgets, an $11M major maintenance budget, and $25M+ in reserves * Manage the Housing Operations Service Center, overseeing the work order database and processing of maintenance, custodial, and grounds service requests across 250+ buildings and 3.3 million sq. ft. * Direct security controls for the department, including electronic and mechanical lock systems, key/key card programming and issuance, and operation of key control systems * Negotiate, manage, and administer service and maintenance contracts for elevators, pest control, laundry * machines, and the fleet of trucks and electric carts * Plan and manage capital improvement project * Contribute to a 10-year housing master plan encompassing new student housing, facility renewal, and safety upgrades * Collaborate across the Facilities Operations and Capital Projects team to align strategic priorities supporting student enrollment, retention, and development for 9,000+ residents

Responsible for coordinating all phases of building projects and facilities modifi cations, from establishment of design conceptsthrough design implementation, or coordinates specialized and critical components of projects.

* Manage financial and accounting functions for a $30,000,000 budget. * Configured Quickbooks to manage budget development and tracking. * Implemented new strategies for budget development and review, administrative overhead application, product profitability analysis, and revenue to expense alignment. * Served as chair of UC Irvine’s Managers of Academic and Administrative Business Officers (MAABO) committee and as the MAABO representative on the UC Irvine Budget Workgroup.

o Manage operations in five buildings totaling over 95,000 assignable square feet. o Facilitated planning and acted as co-departmental representative for design and construction of a 76,000 square foot, $50,000,000 LEED Platinum flagship building. o Planned and oversaw implementation of division-managed custodial services to improve quality of service and save $180,000 per year. o Supervise student life and activities functions including coordination of program orientations, graduations and award ceremonies, and the presentation of more than 50 programs and events to complement academic programs for 750 international students quarterly. o Served as international housing director and implemented process improvements to increase the efficiency of housing operations and enhance resident services. o Oversaw design and construction of the division's $50 million, 76 thousand square-foot, LEED Platinum, flagship building. Served as international housing director of a program that housed between 100 and 400 students quarterly in off-campus apartments and over 200 students in on-campus residence halls during the academic year.

o Managed all activities related to finance and budget including developing the $22,000,000 annual budget, preparing quarterly financial reports, and completing monthly ledger reconciliation. o Prepared short- and long-term projections for revenue and expenses and recommended annual room and board rates. o Administered academic year license agreement application and distribution processes for 1,862 bed spaces. o Managed accounts receivables including recording and reconciling student accounts, calculating room and board pro-rations, and developing and implementing collection measures. o Served as the department’s information technology coordinator; researched, recommended, and implemented a comprehensive software solution to manage Housing operations.

o Established and managed conference services operation including marketing, sales, room reservations, supervising summer conference assistants, and coordinating daily linen and food services. o Created a marketing plan with a goal of generating $1,200,000 in summer conference revenue. o Assisted with completion of the food service contract and preparation for opening a new dining facility. o Administered the residential dining contract ensuring all provisions were adhered to on a daily basis. o Served as the university’s liaison with the contracted food service provider for budgeting, billing, programming, and information technology support.

Develop and monitor operational and capital improvement budgets totaling over $28,000,000 for various campus departments including Student Housing, California Alliance for Minority Participation (CAMP), and Nursing Science. In consultation with Directors and Associate Directors, make allocation decisions for income and expense accounts. Maintain tracking spreadsheets and databases for various revenue and expense categories. Prepare various analytical reports to project revenue and consider scenarios for large-scale renovations, relocation of residents, and academic progress. Manage mentoring/tutoring programs, provide academic counseling to undergraduate students, and coordinate presentations, meetings, and events. Prepare financial reports detailing faculty start-up funds.

Develop and monitor operational and capital improvement budgets. In consultation with the Director and Associate Directors, make allocation decisions for income and expense accounts. Track monthly expenses, and reconcile ledgers. Analyze long-range budgetary patterns and prepare income and expense forecasting reports. Prepare analytical reports to project occupancy trends and revenue generation.

o Directed all activities related to the operations, programs, and services of undergraduate communities housing between 800 and 1,700 residents and consisting of 24 to 42 residence halls and houses o Supported the continued implementation of a “First Year Experience” program with the creation of an academic resource center and sponsorship of academic programs. o Managed budgets totaling between $6,000,000 and $17,000,000 for operations and up to $3,000,000 for major maintenance/capital improvements. o Collaborated with UCI Dining in the presentation of a dining program that enhanced residents’ nutritional, educational, and social experiences. o Responsible for 30 to 45 full-time, career personnel and 60 to 70 part-time employees whose duties included maintenance and custodial services, residential programs, administrative services, and summer conferences.

* Develop and monitor $17,000,000 operational and $800,000 capital improvement budgets. * In consultation with the Director and Associate Directors, make allocation decisions for income and expense accounts. * Enhance and implement improved budgetary tracking systems and procedures. * Analyze long-range budgetary patterns and prepare income and expense forecasting reports. * Manage administrative and business operations for residential/dining complexes. * Supervise administrative assistants. * Make recommendations for the implementation of software and hardware solutions to improve budgetary tracking and overall office operation.

o Oversaw budget and financial systems including payroll, accounts receivable, and accounts payable for a $1,600,000 operation. o Assisted with the development of daily and special event menus. Acted as floor manager for daily lunch service, banquets, and catered events. o Implemented and administered the Quickbooks accounting, Aloha point-of sale, Reserve Interactive catering management, and iPro inventory tracking software packages. o Initiated and oversaw implementation of a catering service. o Supervised a staff of 45 including managers, kitchen staff, servers, bartenders, hosts, and catering/administrative personnel.

Plan, coordinate, and direct overall facility operations. Implement and monitor automated maintenance database (The Maintenance Authority) used to track repair requests, inventory, and replacement of furniture and furnishings. Manage the daily repairs, maintenance, and housekeeping for an 800 resident, 200 unit furnished apartment community, including a community center and public use areas (fitness room, computer lab, tutorial buildings, and laundry rooms) and a 120 resident, 80 unit recreational vehicle park. Arrange, oversee, and serve as project manager for renovations in apartments and public buildings. Plan and coordinate service delivery for summer conferences, academic summer session special groups, and Hotel UCI. Directly responsible for an operating budget of $1,000,000 and capital improvement budget of $500,000. Administer a fourteen station local area network, and trouble-shoot computer hardware and software issues. Supervise three full-time staff, and manage four full-time and ten student support personnel.

o Oversaw food service operations in three dining facilities serving over 5,000 meals daily. o Ensured vendor compliance with contract specifications. o Completed front and back of the house food quality, safety, and cleanliness inspections. o Assisted with menu development and the presentation of special meals and events. o Coordinated minor renovations, equipment repairs, and evaluation and purchase of new equipment and supplies. o Developed and implemented assessment tools including surveys and focus groups. o Reviewed and recommended enhancements to the food service contract. o Prepared marketing and advertising materials.

* Develop and monitor $7,000,000 operational and $300,000 capital improvement budgets. * In consultation with the Director and Associate Directors, make allocation decisions for income and expense accounts. * Enhance and implement improved budgetary tracking systems and procedures. * Analyze long-range budgetary patterns and prepare income and expense forecasting reports. * Manage administrative and business operations for a residential/dining complex. * Supervise administrative assistants.