dawn lapointe

* Locked in interest rates and managed rate lock pipeline * Loan data entry, via Mortgage Computer and Alltel applications * Electronic transmission of loan data to investors via DOS application on a daily basis * Responsible for tracking down lost or missing documents from title companies for files to be shipped to investors, post-closing * Back-up receptionist duties

Served as support staff for clients and families in homes, schools and communities Introduced and educated clients and families to the PEC (Picture Exchange Card) method

* Served as support staff for clients and families in homes, schools and communities * Provided daily logs and monthly reports on progress * Worked with behavior specialists and families on development and implementation of individual treatment plans

* Served as support staff for clients and families in homes, schools and communities * Provided daily logs and monthly reports on progress * Worked with behavior specialists and families on development and implementation of individual treatment plans

* Thrived in a high-pressure environment, securing interest rate locks at optimum market conditions, for an average of 250 borrowers per month * Managed rate lock pipeline * Developed, updated, and managed program rate sheets in Excel format on a daily basis * Fielded phone calls and emails from 150+ company branch offices, as well as 12 different investors * Acted as a liaison between various departments * Worked closely with underwriters to help determine loan placement in regards to investor guidelines; while respecting borrower confidentiality * Helped educate loan officers on various mortgage programs, thus increasing in-house sales and loan pull-through * Supervised a team of 5 staff members * Initiated and maintained investor relations

Activities and Societies: Radio DJ, University Tour Guide