dawit tilahun

cisco networking academy

Country

canada

City

montréal

Industry

computer networking

Skill

cisco routing and switching, linux system administration, microsoft server technologies, apache, lamp, samba, backtrack, cisco nexus, cisco voip, debian, virtualization, junos, nx os, juniper routers and switchs, hp networking, dhcp, amazon web services, cloud foundry, google cloud platform, chef, postgresql, jboss application server, tomcat, android development, ldap, openstack

Experience

cisco networking academy

tier 3 technical support

fusion bpo services

2013-9 - 2014-3 · 7 mos

* Help end users install configure and maintain Computer systems, Applications, Local area networks and Wireless devices * Sold service and support packages for new and existing customers * Resolve issues by explaining complex procedures to everyday customers over the phone or chat * Provide concurrent remote assistance support session to Multiple end Users * Using Ticketing System to follow up end user issue and Providing procedural documentation

network and system administrator

group madwa

2009-1 - 2012-12 · 4 yrs

* Configuring and maintain overall network infrastructure * Managing Cisco, Juniper & Hp switches and routers , Configured switch Security, STP protocols implemented ACLs & Ospf routing * Monitoring the network using Solar wind * Troubleshooting Network & System hardware & software issues * Providing Network Diagrams , Creating procedural documentation and relevant reports * Testing and evaluating new technology for the company

enterprise desktop and network support

paysafe group

2014-5 - 2015-6 · 1 yr 2 mos

* Managing Active Director, Group Policy and User account with over 200 workstations * Monitoring Domain Security & Maintaining PCI compliance * Cisco switches, Access layer Management, security & Qos configuration for Voip * Deployment and configuration of Shortel IP Phone , Video conference set up and troubleshooting * Managing Symatic security server & Tape backup , RSA secure ID token management * Configuring & Troubleshooting In-house Applications , Business & Productivity Application Computer hardware , Local area networks and Wireless devices * Equipment inventory

Education

- cisco networking academy(netacad)

Activities and Societies: Cisco IOS switch configuration, Layer 2 & 3 redundancy, Link Aggregation Port security, Trunking, Vlan configuration with Cos and layer 3 Switch configuration . Cisco IOs router configuration : IPV4 & IPV6 Routing, Dynamic routing protocols RIP, EGIRP and OSPF, WAN technology Frame Relay, PPP, MPLS, VPN, Configuring access list (ACL) and Network translation (NAT) . Network Monitoring protocols SysLog, SNMP, Netflow and Software Solar Wind, Spice works, Kiwi Scrutinizer & Negios

dawson college

2016-1 - 2017-1 · 1 yr 1 mo

dawson college

2014-1 - 2014-1 · 1 mo

unity university

computer science

2005-1 - 2008-1 · 3 yrs 1 mo

Activities and Societies: SQL Database administration & management, Artificial Intelligence (AI), Java programing using eclipse, C++, Operating system design . Project Management .