Davita Urdang-Spencer

-Oversaw opening and growth of 3 new locations across the Bay Area within 1 year; partnered closely with business leadership and Operations team to execute strategy. Directed and implemented new baking systems, schedules, and production techniques for each location; developed plans to meet facility needs, sales goals, and efficient operating structure -Collaborated with 5+ vendors to open new accounts for produce, flour, cleaning supplies and technical equipment; fostered long-lasting relationships and new business initiatives with local vendors, venues, and the community -Hired, mentored, and managed 10+ bakers at each new location; coached employees to provide high-quality customer service, perform company standard operating procedures, and meet production goals. Cultivated sense of community among staff and trained on time management skills, speed, efficiency, and production quality -Supported recipe testing as part of the research and development team for cookbook, "Tartine: A Classic Revisited" (2019)

-Strategically prospected for outbound partnerships by identifying key industry leaders and gaining interest through cold emailing; conducted local and national outreach to build and grow company pipeline -Researched and cultivated relationships with donors and community organizations to identify new business opportunities -Collaborated with executive director in developing business strategy; maintained company records and promotional logs -Planned recipes and coordinated programs with partner chefs, field and administrative staff, and participants - Maintained social media outlets to drive business growth and attract new customers and donors; generated Facebook engagement and developed MailChimp and Eventbrite campaigns for fundraisers to execute events in the Bay Area -Fostered new company partnerships by building credibility and trust with over 100+ sponsors

-Attended up to 3 weekly court hearings to observe proceedings and support clients -Worked alongside supervisor during home visits, multi-agency meetings, and court hearings -Organized confidential information and discussed cases with managers

-Developed and implemented a 5 session self-care curriculum for low-income mothers in drug and alcohol recovery; collaborated and conducted outreach with community organizations throughout Lane County -Solicited donations and volunteer participation; designed feedback forms to improve data on participant population

-Advocated on 24-hour crisis line to help vulnerable callers by providing peer counseling, safety planning strategies, and community resources; leveraged strong verbal communication and interpersonal skills in a fast-paced, high-stress environment -Organized front desk by greeting community members and women in crisis