David White

Work with the most amazing founders while they are still formulating what the next company will be that they want to build!

Provide business mentoring and executive coaching to startups engaged in the Google for Startups program.

Engage with top VC and PE firms to help support our vast Startup community.

• Launched Solutioning Sales for Better Together Enterprise combining Chrome, Android, Workspace, and Cloud together to address customer’s most urgent challenges. • Drove visioning workshops across product areas and functions to crystallize company vision and how to bring to market. • Formalized cross-functional working groups and relationships between Cloud and P&E organization in order to facilitate improved efficiency and coordination. • Created “Flex Up” program for Google Cloud Sellers and Partners to drive adoption of ChromeOS through Google’s free version of ChromeOS.

• Led team of Solution Managers driving innovation across all aspects of Infrastructure Modernization including: CDN, HPC, VMware, Microsoft Migration/Modernization, Data Center to Cloud Migration, and on-prem to Cloud backups. • Created Solutions as an IC for Google Cloud VMware Engine, Microsoft, and VDI on GCP to address true customer problems and accelerate time to value. • Invented “Work Like Google” - a pan-Google offering to reinvent end-user computing. • Helped drive increase of $500M ARR for Microsoft on GCP business • Launched unified GTM strategy with third party partners including Netapp, VMware, Citrix, Workspot, and itopia • Created 2 GCP approved commercial incentive programs for Microsoft and VDI business

Tasked with driving a pivot of Google sales away from product feature focused sales, to one of solving customer problems and embracing a solution-based approach. Areas of focus include Google Cloud VMware Engine, Microsoft on Google Cloud, Virtual Desktop on Google Cloud, and comprehensive Work Like Google initiative. Act as a focal point for coordination across multiple organizations within Google Cloud, including Product Management, Engineering, Customer Success, Customer Engineering, Product & Partner Marketing, and GTM. In addition, work across product areas including Compute, Storage, Networking, Security, Workspace/Collaboration, and ChromeOS/Chromebook. Key metrics include closing sales opportunities, driving revenue/consumption, and increasing customer referenceability.

Taking on cloud storage 1 petabyte at a time... Responsible for acting as the Voice of the Customer - this includes working closely with product, engineering, QA, and DevOps to ensure that customer needs and perceptions are incorporated in to every layer of the product and the company. Lead company's CS-OPS team to provide forward facing customer satisfaction and delight as well as back-end automation and customer acceptance testing. Continuing to grow this team globally to ensure continued outstanding support to current and future customers.

Manage all technology functions including InfoSec, compliance, DevOps, break-fix, networking, cloud services, GPU farms, software builds, customer success, business development, and globally distributed compute. Work hands-on with on-prem data center infrastructure and manage cloud environments in AWS, Google, and Azure. AI research required cost-effective, massive compute resources to enable the company’s business model. Drove utilization of compute resources to >99% and reduced total operating cost by 75%: • Scaled distributed tensorflow processing across 4,000 GPUs and 2,000,000 CPU cores in Asia. • Managed team that established relationships with vendors, installed all software, and provided both technical support and billing support. • Engaged Google, Microsoft, Amazon AWS, Intel, and AMD to create strategic partnerships. Presented scientific validation of infrastructure in exchange for free/reduced compute cost. AMD and Google presented opportunity to access non-public technology including early access to AMD ROCM-TensorFlow and Google TensorFlow Processing Units (TPU). • Took fragmented and poorly utilized data center and reinvented it as a private cloud for GPU/CPU compute. Relocated it from inferior hosting site to state-of-the-art enterprise facility. Built cybersecurity assurance to meet F500 requirements: • Created Customer Support department. Hired staff, created policies and procedures and forged relationships with key customer contacts at Zappos/AWS, Shoes.com, and Sketchers. • Implemented ris-based security strategy with shoestring budget and no breaches. • Represented company as Chief Information Security Officer with prospective and current customers. • Negotiated InfoSec agreements with customers including AMEX, SAP, Verizon, and Harland Clarke. Expanded sales to EU. • Partnered with TrustArc to achieve Privacy Shield certification and drive company to GDPR compliance through changes in architecture, procedure, and documentation.

Manage all operational functions including HR/recruiting, training, clinical operations, state licensure, internal IT support and infrastructure, software engineering, product design, SaaS hosting, systems integration, account management, customer success, and billing. Support sales, business development, and acquisitions. Provide transparency to Board of Directors and senior leadership. Improved competitiveness after losing sales opportunities due to competition offering of bundled technology. • Reached out to CareFusion (owned by Becton Dickinson) to forge strategic alliance. CareFusion became a key strategic partner and the first of several Fortune 500 / Global 500 investors. Other investors include AMN Healthcare Services (ticker AMN), McKesson Ventures (ticker MCK), and Mitsui (ticker MITSY). • Drove architecture and engineering of enterprise telepharmacy workflow management platform to maintain regulatory compliance, drive work flow efficiency, and increase transparency. This became a cloud-based SaaS offering allowing customers to leverage both product and services as well as displace the incumbent competition. • Ran cybersecurity review including network penetration tests and application vulnerability scans to ensure security of application and customer data and minimize attack surface. • Drove annual revenue from $0 to $25M. • Liaise with State Boards of Pharmacy and other agencies to ensure regulatory compliance. Improved low operational efficiency by pharmacy staff resulting in excessive cost of goods sold. • Architected CPOE integration strategy across multiple hospitals and healthcare software systems and hospitals to minimize duplication of effort and increase operational efficiency. Identified healthcare integration company to do the integration work, acquired them, and integrated them in to software engineering.

Managed and provided hands-on IT support for 1000+ staff in 15 locations across California, including non-public schools, psychiatric hospital facilities, and behavioral health programs. This included medical records system, electronic medical billing, network telecommunications infrastructure, InfoSec, and traditional break/fix. Ensured regulatory compliance, efficient medical billing, and HIPAA compliance: • Implemented of DeFran behavioral health electronic medical records systems, later purchased by Netsmart Technologies. • Spearheaded implementation of EDI solutions with Los Angeles County Department of Mental Health and State Medi-Cal system utilizing 837/835, 277, 997, TA1, and 270/271 HIPAA transaction standards. • Joined LA and Alameda county DMH provider working groups to ensure company needs were being addressed. • Interfaced with county, state and private party partners regarding MHSA, EDI, HIPAA and billing. Streamlined and secured inconsistent technology across organization created waste and loss through inefficiency: • Consolidated all telecommunications under single vendor increasing performance and reducing overall costs by 25% • Upgraded servers and systems to current and consistent versions of software reducing downtime and overall cost to operate. • Added baseline security controls for network, endpoint as well as implemented user security training.

Manage IT, Facilities and Customer Delight departments including staffing, budget, and operations. Ensure HIPAA compliance in systems and operations. Build start-up infrastructure from zero to support staff and customers in a HIPAA regulated environment. • Designed, budgeted, implemented and supported computing and telecom infrastructure; including LAN / WAN, telephone systems, alarm/access control systems, HVAC systems and inventory systems. • Created Customer Delight department to provide end-user support, training and on-boarding. • Forged a relationship with Dell Computer Systems to allow people to purchase a Dell computer with our software preinstalled. • Subject matter expert on security and privacy policy, including HIPAA to ensure compliance. • Managed external relationships for purchasing, real estate, and business partnerships. Company had a need for beta testers and customer feedback to support product and sales: • Worked with The Waterford at Rossmoor in Walnut Creek, California to provide cognitive therapy services free of charge to residents in exchange for feedback. • Worked with Acalanes Schools in Walnut Creek to provide free cognitive therapy services to seniors through their continuing education program. • Installed and staffed cognitive therapy labs at various senior living centers around the Bay area.

Manage all core IT and Facilities departments including staffing, budget, and operations. Ensure HIPAA compliance in systems and operations. Provide training to all acquisitions on the use of our software platform. Manage all aspects of IT equipment and infrastructure, including web based BackOffice ordering and workflow application, database maintenance, report writing and electronic billing Provided a cost-effective, HIPAA compliant method for processing and tracking prescriptions for mail-order pharmacy patients with blood and hormone based diseases. • Designed and implemented development of software workflow management platform that allowed for tracking of prescriptions, insurance, fulfillment, shipping, and billing. Achieved $45M annual revenue with a staff of 30 people. • Implemented Citrix-based Finance Software migration from MAS90 to Great Plains and integration with pharmacy inventory and billing software.

• Created standardized platform for all PCs, including implementation of network, email via satellite phone, centralized backup strategy, anti-virus software, latest software patches. • Worked with outside contractors to refine Access database application to allow for the tracking of Extremely Vulnerable Individuals and to install 45KVA generator to power facilities.

• Reengineered multilingual user support operations by creating a Centralized Help Desk; directed agreement on procedures, customization of software and documentation, and training of staff. • Managed desktop implementation of Windows NT 4 network migration from Novell and Lotus Notes from cc:Mail including customization of operating system, integration into existing topology, evaluation of applications, development of deployment strategy, creation of documentation, and training of support staff in new environment and support of pilot user group.

Masters work on the use of the Internet in Africa, comparing former British colonies and former French colonies utilisation of the new technology