Davidson SHEN

2014-Current Pou Chen Group, Taiwan Global supply chain of natural leather (Cow, suede, pig, sheep leather), Duty Manager ·Responded to customer concerns by providing friendly, leather knowledgeable support and maintaining composure and professionalism. ·Initiated plans to improve internal customer relations, leather quality standards and service efficiency. · Conducted supplier risk evaluations and assisted with regulatory inspections. Used "ONLY I CAN DO" strategies to promote exceptional customer service and create a positive environment for employees and clients. 2012-2015 Tong Hong Tannery, China Marketing manager ·Developed new materials and maintained relationships with shoe brand customers and suppliers through account development. ·Delivered feedback to decision-makers regarding materials performance and development needs. ·Maximized leather productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement. ·Propelled continuous improvements and strategically capitalized on current market trends. 2007-2012 Sun Lots Tannery, Taiwan & China Marketing manager ·The dynamic competition of the commercial market needs to keep abreast of the business dynamics of each leather factory ·According to the fashion trend of the footwear brand, cooperate with the development of footwear and the description of leather characteristics ·Special fashion style leather development and sample communication