David Bezerra

Founder @ INNOVA

About

I'm David, a dedicated professional in linear accelerator maintenance, with a solid and enriching trajectory of over 23 years in the healthcare field. My early years were marked by significant contributions at Radiaton, where, from 2001 to 2012, I played a meaningful role in medical equipment maintenance. During this time, I specialized in maintenance and source exchange for Nucletron's brachytherapy equipment, as well as in maintaining Cobalt therapy equipment and Varian linear accelerators. Subsequently, between 2012 and 2014, I joined Elekta's team, making significant contributions to the maintenance of Siemens linear accelerators. In 2015, I took a significant step in my career by co-founding a company dedicated to linear accelerator maintenance in Brazil. Over the following eight years, I was responsible for establishing and developing the technical department, as well as training the team. As a service manager, I led and coordinated service operations nationwide, ensuring our clients received service excellence characterized by efficiency, accountability, and quality patient care. In 2023, leveraging my extensive experience and commitment to quality, I founded Innova. Innova is dedicated to providing high-quality and affordable linear accelerator parts to hospitals and radiotherapy clinics worldwide. Our mission is driven by a commitment to excellence, patient safety, and the values of trust and innovation. Throughout my career, I have consistently upheld an unwavering commitment to excellence in customer service. I firmly believe that, in such a sensitive context as healthcare, the quality of service provided plays a fundamental role in patient well-being. I am committed to continually refining my skills and knowledge to meet the ever-evolving demands of the healthcare sector. I am open to new collaboration opportunities and eager to exchange ideas on linear accelerator maintenance and technical services in the healthcare field. If you share similar interests or are seeking partnerships, I would be honored to connect!

Country

City

United States

Industry

Medical Device

Skill

Preventive Conservation, Mechanical Systems, Schematic, Electronic Circuits, Multimeter, High-Voltage Engineering, Electrical Wiring, Maintenance and Repair, Business Ownership, Start-up Leadership, Start-ups Management, Start-up Ventures, Finance, Troubleshooting, High Voltage, Interpersonal Skills, Remote Troubleshooting, Technical Support, Customer Service Representatives, Soft Skills

Experience

Founder

INNOVA

2023-11 - Present · 2 yrs 11 mos

Orlando, Flórida, Estados Unidos

I am the founder of Innova. With over 23 years of expertise in the maintenance of linear accelerators and a commitment to excellence in radiation oncology services, I established Innova in 2023. Our mission is to provide high-quality and affordable linear accelerator parts to hospitals and radiotherapy clinics worldwide. At Innova, we integrate our extensive experience and values of quality, affordability, trust, commitment, and innovation into everything we do, ensuring superior patient outcomes and exceptional customer service.

Service Director

Invita Medical Service

2015-4 - 2023-2 · 7 yrs 11 mos

Greater São Paulo Area

Responsibilities: Co-founded the company and played a key role in its establishment and growth. Managed the service department, responsible for creating and training the technical support team. Provided high-level technical support to customers and specialists for complex issues, including troubleshooting and maintenance of Varian low-energy 600CD and high-energy 21IX equipment. Possessed basic knowledge in maintenance of Varian TrueBeam equipment. Assisted and participated in training programs to enhance technical and soft skills of both our field specialists and internal team. Supported the sales team by assisting in the development of contract proposals and attending client meetings. Supported personnel selection processes, including recruitment, training, and team structuring. Key Skills and Achievements: Developed a comprehensive training program for the technical support team, improving service quality and efficiency. Successfully resolved numerous high-complexity technical issues, ensuring customer satisfaction. Collaborated with the commercial team to enhance technical understanding and improve sales outcomes. Played a critical role in building a skilled and effective technical support team through targeted recruitment and training initiatives. Contributed to the overall success and growth of the company from its inception.

TECHNICAL REPRESENTATIVE

ELEKTA MEDICAL SYSTEM

2012-9 - 2014-9 · 2 yrs 1 mo

São Paulo, Brazil

Responsibilities: Performed repairs on linear accelerators, specializing in Siemens linear accelerators. Conducted both corrective and preventive maintenance to ensure optimal performance and longevity of equipment. Traveled throughout Brazil to provide on-site technical assistance to clients, ensuring quick resolution of technical issues. Provided remote support to clients and assistance to field engineers. Due to experience with maintenance and source exchange in brachytherapy equipment acquired at the previous company, also responsible for maintenance and source exchange in Nucletron brachytherapy equipment. Collaborated with clients to understand their technical needs and delivered high-quality service to maintain customer satisfaction. Key Skills and Achievements: Extensive experience in troubleshooting and repairing Siemens linear accelerators. Implemented preventive maintenance schedules to reduce downtime and extend the life of the equipment. Strong ability to provide remote technical support, efficiently diagnosing and resolving issues. Proven track record of effective on-site service delivery across various locations in Brazil. Developed excellent customer service skills through direct client interaction and support.

Technical Representative

Radiaton Com. E Assessoria Tecnica Ltda

2001-4 - 2012-8 · 11 yrs 5 mos

Mogi das Cruzes, São Paulo, Brasil

Responsibilities: Conducted maintenance and repairs on Varian linear accelerators, including models 4/80, 6/100, and 600C. Maintenance on Mitsubishi linear accelerators, specifically models EXL 4 and EXL 8. Maintenance of Theratron 780C cobalt therapy equipment. Maintenance and Replacement of Radioactive Sources for Nucletron (currently Elekta) Brachytherapy Equipment. Key Skills and Achievements: Developed proficiency in troubleshooting and repairing complex radiation therapy equipment. Implemented preventive maintenance schedules to minimize downtime and ensure reliability of therapeutic machines. Collaborated with medical physicists and other healthcare professionals to ensure equipment met rigorous safety and performance standards. Maintained detailed maintenance records and conducted regular system checks to ensure optimized operation. Acquired expertise in calibration and alignment of linear accelerators and cobalt therapy machines. Provided technical support and training to junior technicians and new hires.