David Shelton

On-site, in office, and remote customer support, tutorials, repairs, and training IT Support for many small businesses Clean, solder, build, repair, replace, diagnose, and configure computers, laptops, software, and peripherals Design and implementation of Small Business networks and server installations Learn and master new repairs to expand services menu: Repaired countless devices Commercial camera surveillance system design and installation

Led, trained, and participated in daily sales Reviewed and evaluated business reports on all aspects of business to develop new goals Conducted management-by-objectives based evaluations monthly Trained district supervisors to mirror daily, weekly, and monthly personal business rhythms Worked closely with other department heads to drive the product process and technologies integration Reviewed and addressed customer feedback and reports Attended and participated in weekly business meetings Participated in awards presentations for associates Achievements: Attended Grand Opening University at Corporate Headquarters; Attended Reward Summit in Seattle for performance in 2007 Opened brand new store and trained a fresh staff Led team to achieve a #1 company rank during first holiday season Received several prizes and awards for customer satisfaction, exceeding sales goals, and strong team evaluations

Degree program focuses on preparation for business, industry, and government careers as a computer network administrator, computer system administrator, database administrator, computer systems analyst, computer support specialist, and information security specialist.