David Wang

 Negotiation with varies carriers and vendors, achieving 15% cost savings through strategic local carrier and freight forwarders selection.  Coordinated international shipments and import transactions, minimizing freight delays and service disruptions.  Implemented new process workflows and SOPs, significantly improving operational efficiency.  Transmission of accurate import documentation to customs broker and governmental agencies.  Maintained consistent communication with customers, overseas, and internal teams for pricing and troubleshooting/resolutions.  Utilizing AI and software to forecast Logistics and marketing trend and analysis.

*Excellent customer service *ISF filings *Reviews and audits customs commercial documents for entry submission *Compiles and prepares commercial regulatory document(s) for entry processing (7501, 3461, 7512, PGA, etc.) *Dispatch, DO to truckers *Confirms delivery of cargo *Apply invoice to customers *Maintains customer profiles for owned accounts

*Key accounts: Boot Barn, Acme Furniture, Sagebrook Home *Coordination/Compliance between Sales and Key Accounts windows (Shipper and Consignee) *Air Import and Ocean inbound FCL/LCL, IPI door deliveries *Cost Efficiency and rates comparison among carriers *Special arrangements such as Diversion, Transload and additional warehouse re-work

*East Coast and VIP accounts *Management of the CS team *Performance and KPI improvement meetings *Oversee the entire process from acquisition to delivery *Correspond with clients, suppliers, warehouses, and among varies carriers to ensure efficiency

*VIP accounts: Menards, ALDI, Costco, ViewSonic, Drive Medical *Air/Ocean Import. FCL/LCL and door services, *Shipment tracking *Warehouse and Trucking quotation to clients.