david ulis

technical support specialist

About

Experienced hospitality professional. With a demonstrated background in food & beverage, hospitality management, customer service, and staff development. My goal is to leverage my growing industry experience, targeted client/guest focus, and strong customer communication skills to help an organization attain their immediate goals and objectives. Bachelor's degree focused in Hospitality Administration/Management from Kendall College.

Country

united states

City

niles

Industry

hospitality

Skill

customer loyalty, leadership, customer service, food and beverage, hospitality management, management, conflict resolution, staff development, staff scheduling, recruiting

Experience

assistant food beverage manager

exmoor country club

2019-4 - Present · 7 yrs 6 mos

banquet and grill captain

park ridge country club

2015-8 - 2019-4 · 3 yrs 9 mos

* Provide personable service to 40 * members during a given shift. Build meaningful relationships to ensure loyalty and satisfaction for special events including 300 * members. Recognize the strong member interest in wines and spirits and cater service to match their preferences. Help lead service with team of 10 * each shift Assist with floor plans

customer service representative

jewel-osco

2013-4 - 2015-8 · 2 yrs 5 mos

Supervised 40+ staff members. Provided Training and development to co-workers. Assisted guests with needs such as finding products, writing rain checks for products and money transfers. Promoted twice in less than a year due to excellent performance and potential as recognized by management