david smithwick

Delivery of an approved WorkSafe Occupational Health & Safety Training Courses to Health & Safety Representative's and Union Organisers covered by the Victoria Occupational Health & Safety Act 2004. Delivery of an approved Comcare Work Health & Safety Training Courses to Health & Safety Representatives and Union Organisers covered by the Model Work Health & Safety Act 2011.

Delivery of Telecommunication training packages. Assisting and developing Telecommunication training packages.

* Duties Include: * Research into Telecommunication & Information Technology Services Industry. * Engage with Telecommunication Companies Nationwide. * Recruiting, Campaigning. * Website, Social Media & Internet Marketing Manager. * Conduct Work Health & Safety (WHS) courses. * Comcare Approved Work Health & Safety Trainer * Managed a secured online WHS community. * Health and Safety Representative. * CWU Representative on: * ADITA - Communications Advisory Group * Information, Communications & Technology Industry Reference Committee * ACTU OH&S Committee.

Developed Hybrid Fibre Coax technical training content to be delivered to NBN contractors. Delivered Hybrid Fibre Coax training packages successfully to NBN contractors.

* Electrical Appliance Test Tagging * Providing a safe working environment for companies. * Installations of Telecommunications equipment for private & business sector.

* Maintaining a high quality service for Foxtel PayTV & Bigpond Cable Internet customers. * Technical support for field staff working the HFC Network. * Monitored & Investigated real time HFC Network events. * Data Purity & Quality Assurance.

* Workforce Planning * Monitor real time events via Director & MTMS software systems. * Investigate escalated faults. * Dispatching and closing work orders for field staff. * Communicating with internal / external supervisors & customers. * Installing Public Payphone specifics into MTMS Data Base.

* Investigate request from Foxtel & Bigpond customers. * Network device locations. * Multi Dwelling Units (MDU) construction & maintenance. * Data Purity & Quality Assurance

* Investigate High Level customers incidents that cannot be connected to HFC Network. * Investigate High Level complaints and incidents that were in jeopardy of not being completed. * Liaised with various companies; Foxtel & Bigpond. * Telstra’s VR companies (Variable Resources) such as Vision Stream (VPL) Skilled Engineering and Phone Installation Australia (PIA). * Connecting the High Level Incidents to the HFC Network at minimal cost to Telstra.

* Knowledge of local area for programming so field staff can meet appointments efficiently. * Dispatching and closing work orders from field staff. * Communicating with internal / external supervisors of any arising situations. * Introduction & author of new national processes & procures. * Project manager within in the National Work Management Centre when SA & WA came online for HFC Network

Installing telecommunication network infrastructure. Pre-wiring and wiring new & established homes.

* Secondment to the CWU Victoria T&S Branch as a Industrial Organiser. * Repersenting workers within the IT and Telecommunications Industry of Australia. * Support other unions & communities groups to sustain quality of life here in Australia. * Assisted on Enterprise Bargaining Agreedments. * Recruitment of new members.

* Investigated data & voice faults for Business & Government customers. * Liaised with internal & external customers. * Data Purity & Quality Assurance.

FTTx, OTDR, Optic Fibre Splicing, Terminating of Optic Fibre in customers premises.

Competent in the following units:

















































































































Plan assessment activities and processes Assess competence Participate in assessment validation Plan, organise and deliver group-based learning Plan, organise and facilitate learning in the workplace Design and develop learning programs Use training packages and accredited courses to meet client needs Make a presentation Address adult language, literacy and numeracy skills Contribute to assessment

Competent in the following units: Develop teams and individuals Develop and implement an organising plan Empower Workers Communicate with workers Promote equality of opportunity and fair treatment for all workers Promote Union values, principles and policies Participate in bargaining process Provide advice to union members Write complex documents Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Competent in the following units: Assist with compliance Contribute to implementing and maintaining WHS consultation and participation process Contribute to WHS hazard identification, risk assessment and risk control Contribute to implementing and maintaining WHS management systems Assist with responding to incidents Assist with claims management, rehabilitation and return-to-work programs Assist with workplace monitoring processes Ensure workplace emergency prevention procedures, systems and processes are implemented Develop and implement an organising plan Promote equality of opportunity and fair treatment for all workers

New Enterprise Incentive Scheme - NEIS This business course was conduct by the Victorian Government to help people who were unemployed to start & manage their own business. Marketing, Management, Business Plans, Product Development, Tendering, etc.