david ross

Responsible for increasing Sales and Customer Traffic while maintaining clean and organized facilities, and supervising/training staff. Customer Service: Built relationship with customers and community. Took in feedback from clientel and utilized it to create better shopping experience. Product Knowledge: Knowledgeable in sports nutrition, overall nutrition, fitness training, sports regulations, product usage, and developing plans that allowed for better personal results. Supervisory Role: Responsible for interviewing, hiring, training, scheduling, disciplinary actions, motivation, coaching, and performance of staff. Handled daily, weekly, and monthly reporting process. Ensured store hit Key Performance Indicators while increasing sales and traffic.

Manage National Accounts both new and repeat. Customer Service: Focus on building relationships with customers both new and repeat. Manage ordering and account setup/maintenance. Product Knowledge: Knowledgeable in sports nutrition, overall nutrition, fitness, Professional sports regulations, NCAA regulations, WADA banned substances, NSF for Sport, and several other areas that allow me to better understand current and future clients.

Graduated Cum Laude from University of Phoenix with a degree in Business Administration with a focus on Human Resources Management.