david ritchie

retail

About

A career focused People Manager with a background in Administration, Business Acumen, Facilitation and Customer Service. Driven to achieve personal and enterprise goals I inspire others with my energy and challenge them to keep up the pace. Having transformed myself multiple times I strive to do the same with those around me. My personal commitment to excellence coupled with my high degree of flexibility has allowed me to gain mutually rewarding participation in a wide spectrum of organisations.

Country

canada

City

aurora

Industry

retail

Skill

retail, merchandising, visual merchandising, store management, loss prevention, retail sales, customer service, cashiering, inventory management, inventory control, store operations, sales, planograms, customer satisfaction, profit, people management, situational leadership

Experience

retail

lcbo

store manager

petsmart

2008-1 - 2009-1 · 1 yr 1 mo

* Managed 4 Department Managers * District expert/trainer during Ps2 (Kronos based) scheduling software role out. Responsible for all aspects of the store from appearance, inventory, staffing and vendor relationships.

assistant store manager

real canadian superstore

2007-1 - 2008-1 · 1 yr 1 mo

* Supervised 9-10 Department Managers. * Worked with Union and non-union colleagues. * Ensured accurate execution of seasonal and transitional planograms requiring attention to detail, ability to interpret minimal information to produce maximum effectiveness. * Frequently ‘Manager on Duty’ responsible for entire store dealing with any customer and logistical issues that arose.

business area manager

ikea group

2006-1 - 2007-1 · 1 yr 1 mo

* Kitchen and Dining manager, an Ikea leadership business. * Attended Ikea Business College for various Sales and Cultural courses. * Graduated Ikea Management and Specialist Training course. * Represented Ontario at Ikea Appliance workshop, Phoenix AZ.

general manager

best buy

2004-1 - 2006-1 · 2 yrs 1 mo

* Led 6 Asst. Managers and 10 Department supervisors plus up to 200 staff. * Managed annual Budget in excess of $30 million. * Originally hired as Sales Manager, promoted after less than one year

store manager

hudson's bay company

2000-1 - 2004-1 · 4 yrs 1 mo

* Facilitator and co-creator HBC Home Selling Skills course. * Led a team of commission sales associates. * Responsible for clearing and advertising of products.

assistant store manager

lowe's companies, inc.

2011-4 - 2016-1 · 4 yrs 10 mos

* Started as the Receiving /Freight Flow and Delivery Department Manager. Responsible for running the warehouse, customer and vendor deliveries. Promoted to ASM (Assistant Store Manager) after 12 months. * Mentored and guided 4 Department Managers. * Responsible for providing superior customer service and driving sales and margin in alignment with the financial plan of the retail store. * Oversaw a variety of store specific programs (e.g. Kitchen Installed Sales, Delivery, Product Services). * Completed numerous Lowes Management and Sales courses. * Oversaw the Administration of the store; including Profit & Loss ledger management, store operations, metrics and reporting, entire store supply management, store asset management and maintenance.