David Kwan
Executive Director, Head of Enterprise Infrastructure (Deputy Head of IT Division) @ BOCI
About
A proven expert in IT infrastructures and technology operations management with over 20 years of experience building effective enterprise technology architectures for global industry leaders; Providing leadership in overseeing the day-to-day operation of a wide range of IT Infrastructure services and products (including Production Support, Data Center Operation, System Administration and End User Support & Delivery); Involved in leading IT Infrastructure re-engineering for business merger & integration processes; Good technical, managerial and relationship management skills in service delivery and cost optimization environment; Extensive knowledge in architecture & solution, IT infrastructure, project management and service desk management & support; Strong awareness of the business structure, its general strategy and direction both internally within IT as well as from a business perspective.
Hong Kong SAR
Hong Kong
Investment Banking
ITIL Certified, Support Services, Service-Level Agreements (SLA), Computer Science, Service Levels, Technology Risk, IT Risk Management, ITIL, Service Operation, Mandarin, Incident Management, Disaster Recovery, Cantonese, Budget Management, Spoken English, Infrastructure Management, English, Service Delivery, Network Administration, Strategy
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