david hernandez

supervisor

About

Hello, my name is David Hernandez; I have over 5 years of experience in healthcare, and 11 years total in customer service. my primary in my current area of work is patient access, revenue cycle, front-office registration, collections, and financial clearance; to include benefits and authorizations. I am open to growing outside of my current position and job functions. I am dedicated to working hard in any setting and willing to learn any added responsibilities to succeed within the department. I am skilled in various areas, such as; electronic medical records (EMRs), Windows (all versions and office applications), IDX applications, Passport applications, various online payer eligibility and authorization applications, GE RIS, Teletracking. I welcome new challenges and added responsibility as I believe it is an important part of professional growth.

Country

united states

City

san antonio

Industry

hospital & health care

Skill

customer service, microsoft office, microsoft excel, microsoft word, microsoft powerpoint, microsoft outlook, management

Experience

patient access coordinator

university health system

2014-6 - 2014-10 · 5 mos

* Managed 10 employees across registration and financial departments while making independent decisions on a daily basis. * Supported team supervisor and offsite department director to ensure timely registration processing for over 220 emergency patients daily. * Developed new-hire onboarding and training mechanisms for incoming staff. Accountable for all new-hire training for all dept. shifts. * Assisted and observed various disciplinary actions and evaluations issued to team members * Responsible for distribution and processing of departmental hold bills. Retained a less than $180,000 average per month for assigned staff and clinics. * Communicated with funded patients about service charges and assists patients with payment arrangements.

registration access specialist

university health system

2012-6 - 2014-6 · 2 yrs 1 mo

* Interviewed patients to obtain accurate and complete patient demographic and insurance information in order to complete the admission and registration of all patients at various locations throughout UHS. * Maintained a 95% registration accuracy rating. * Appointment scheduling in coordination with outside clinics and patient preferences. * Determined benefit level, coordination of benefits, coinsurance amounts for hospital and clinic services using knowledge of insurance verification. * Communicated with private paying patients about service charges and assist patients with payment arrangements. * Collected copays, coinsurance and other monies that may be owed by patients * Obtained appropriate forms for admission as required by Medicare, Medicaid, insurance companies and/or other agencies.