david hancock

Implementation of Creative Design services to two magic circle Law firms. Leading project management of all process from contract award, through detailed discovery across marketing and business stakeholders, hiring new creative resources, rolling out technology, new operational processes and business reporting. Contract extension to run the TUPE and integration of Presentations and Creative services into Williams Lea for a global Investment Bank. Directed the safe transfer of headcount into the business, re-baselining the global operating model, stood-up global processes for invoicing, reporting and analysis and bringing together sets of processes into a single global way of working.

Senior leadership and accountability in marketing production across a portfolio of strategic relationships in Financial services, Life Sciences, Professional Services, Telco and Agri-chemical sectors. Overall responsibility for client and stakeholder relationships, the financial and operational delivery of Digital and offline Creative Production and Managed Print services. Analysis, solution design and implementation of new and improved services. Leadership of generating commercial metrics and analysis across the division to track performance against stretching targets.

Development and implementation of innovative Print Management and Creative production solutions that maximise opportunities to reduce or reinvest Central Government departmental spend whilst growing the scope of services. Fostered relationships with some of the most demanding and complex in Government (including Cabinet Office, No.10 Downing Street, HM Treasury and Dept Health).

Planning and directed the TUPE transfer of 120 staff to Williams Lea for a flagship client. Direction of all Creative, Presentations composition, Print Production, Distribution and Archiving services across EMEA. Delivered significant savings through a 60% reduction in onshore resources whilst ensuring the continuation and enhancement of service levels. Accountability for five P&Ls, budgeting, cost forecasting and profit improvement.