david coy

Member of the operations center team providing 24/7 monitoring for two mainframes and sixteen AS/400s. Also providing troubleshooting and tracking of the VPN, MPLS and DSL connections, servers, switches and various other devices for over 170 facilities in 28 countries via SNMP management.

Contributed to an AS/400 team of professionals and its clients utilizing EDI driven mailing services. Put into service customized client specific environments for achieving billing, collections, manufacturer’s recalls and surveys using bulk mailing services.

* Handled the tasks of managing information systems database and software development, implementation, maintenance, training and support for a multi-national wholesaler and their twelve locations in the US and Canada. * Achievements: * System administrator responsible for AS/400 hardware and software maintenance, upgrades and trouble shooting. * Responsible for maintenance and support of JD Edwards World Software (V4.1, 5.2, 6:4 and7.3). * Senior programmer analyst responsible for AS/400 ERP systems in midrange and web based environments. * Assisted internal and external professionals in providing recommendations and solutions to various hardware, network and communications requirements.

* Participated as a team member in an AS/400 environment supporting a firm, its clients and customers involved in the lender placed mortgage industry. * Achievements: * Led internal and external professionals in implementing automated business transactions via EDI from clients. * Led the implementation of new check writing procedures utilizing third party check writing software ACOM. * Led or assisted in the development of custom AS/400 applications in conjunction with .net developed web based front-end.

* Assisted in a system wide JBA software upgrade for a Fortune 200 Tier 1 automotive supplier. * Achievements: * JBA testing and documentation across multiple iSeries environments. * Data retrieval, verification and transfer within JBA Financials Package.