dave staude

dave staude

client field technical services analyst

About

Years of Information Technology experience specializing in Desktop Support field services. Excellent customer service and communication skills. Expert technical skills including on-site and remote support identifying, diagnosing and resolving Level II problems for end-user desktops, laptops, tablets, smart phones, software and hardware.

Country

united states

City

philadelphia

Industry

hospital & health care

Skill

desktop support, symantec endpoint protection compliance, network access control compliance, network administration, special projects, troubleshooting, hardware, technical support, active directory, computer hardware, vpn, laptops, sccm, windows xp, windows 7, networking, information technology, software installation, migration projects, desktop computers, system deployment, workstations, norton ghost, disaster recovery, windows server, vendor management, blackberry enterprise server, help desk support

Experience

st. christopher's hospital for children

client field technical services analyst

st. christopher's hospital for children

2013-11 - Present · 12 yrs 11 mos
stokes vacuum

cad network administrator and mechanical designer

stokes vacuum

1985-6 - 1995-6 · 10 yrs 1 mo

Responsible for managing and developing the PC-Network environment for Stokes Vacuum’s mechanical, electrical and manufacturing engineering departments. System Maintenance, troubleshooting, repair and coordinate support on a Banyan Vines and Novell NetWare 3.X networks primarily running the AutoCad. Also performed duties as a mechanical designer in the Engineering and R&D departments.

exelon

senior desktop support technician

exelon

1996-9 - 2013-6 · 16 yrs 10 mos
ntt data services

client field technical services analyst

ntt data services

2017-1 - Present · 9 yrs 9 mos
dell

client field technical services analyst

dell

2013-11 - 2017-6 · 3 yrs 8 mos

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.We serve customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers. We are deeply committed to serving our community, and the company has also received numerous accolades ranging from employer of choice to energy conservation awards.At Dell, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. This means fostering an open approach to technology innovation that delivers effective solutions for all customer challenges. We believe technology is essential for human success and that it should be accessible to everyone.

Education

computer learning center

computer learning center

olney high school

olney high school

dave staude's Contact Information

Email

******@***.com

Phone

(**) *** ****

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