dave castor

sales learning manager

About

I am a dedicated learning professional with over 10 years of experience in content development, learning management systems, project management, process documentation, curriculum design and delivery. Every day I demonstrate leadership, independence, proficiency in design and learning concepts and superior work habits. Key strengths include strategic planning and experience working closely with managers, executives, and training team members to design and facilitate exceptional instructional materials using proven instructional design methodology. Skills ☲☲☲☲☲☲☲☲☲☲☲ ✔ eLearning ✔ Training Aids ✔ Instructor-led training ✔ Train the Trainer ✔ Storyboards ✔ Assessments ✔ Perfornance-based analysis ✔ Mobile Content ✔ Standards writing ✔ Surveys ✔ Blended Learning ✔ Video Production ✔ LMS Management ✔ Game-based learning Tools ☲☲☲☲☲☲☲☲☲☲☲ ✔ MS Office Suite ✔ Adobe Captivate ✔ Adobe Audition ✔ Adobe Photoshop ✔ Camtasia ✔ GoAnimate ✔ SnagIt ✔ ServiceNow ✔ Articulate Storyline

Country

united states

City

denver

Industry

information technology and services

Skill

training, leadership, team building, telecommunications, management, instructional design, call centers, team leadership, strategic planning, e learning, project management, captivate, program management, sales, adult education, account management, customer retention, process improvement, vendor management, cross functional team leadership, voip, curriculum design, training delivery, customer experience, managed services, visio, crm, web design, technical writing, call center, telephony, product management, flash, business analysis, ip, employee training

Experience

senior multimedia developer

centurylink

2005-1 - 2013-11 · 8 yrs 11 mos

* Design innovative, relevant and results-oriented training media using advanced design tools in concert with adult education concepts. * Effectively and consistently utilizes a consultative approach to identify and implement learning solutions to meet client needs and achieve the desired business outcome. * Applies extensive background in sales and service with Instructional Design concepts to ensure successful implementation of strategic initiatives on-time and on-budget.

corporate trainer

centurylink

2004-1 - 2005-1 · 1 yr 1 mo

* Consistently met and exceeded sales and retention metrics by promoting a classroom experience conducive to adult learning styles. * Demonstrated proficiency in facilitating both continuation and initial training for a variety of work groups internal and external to Qwest Communications. * Proactively maintained partnerships with client groups to identify and resolve knowledge gaps.

sales learning manager

flexential

2018-5 - Present · 8 yrs 5 mos

manager of training - carrier services

hyla mobile - extending the life cycle of mobile devices

2013-11 - 2014-8 · 10 mos

* Use ISD methodologies to create training, eLearning modules, work instructions, job aids and assessments. * Act as a Subject Matter Expert in Instructional Design with the ability to recommend training solutions to solve business issues and drive key metrics. * Manage content repositories and Learning Management Systems to ensure content tracking and capture key training metrics. * Work with project stakeholders and leadership at multiple levels to deliver training solutions on time and within budget. * Facilitate client training sessions and train-the-trainer workshops using adult learning and instructional design concepts.

senior instructional designer

red robin

2014-9 - 2018-5 · 3 yrs 9 mos

* Serve as the Training and Change Management Lead on the Workday (human capital management system) adoption project impacting 27,000+ employees * Designed ILT and e-Learning modules and facilitated Train the Trainer sessions for the implementation of table-top devices and streamlined service model in 500 restaurants * Maintain content repositories and manage content in a Learning Management System (iLearning Plus)