Darwish Kamal

Enthusasists about AI, Cloud, Blockchain technologyAs a Project & Transition Manager at TNB, I lead end-to-end digital transformation and large-scale enterprise system mobilization across nationwide metering operations. I work closely with business leaders, technical experts, and external vendors to deliver technology solutions that streamline operations, modernize service delivery, and support TNB’s long-term digital roadmap.Key Responsibilities & ImpactLead digital transformation initiatives involving enterprise platforms (IBM Maximo WAMS, SAP ERP, cloud solutions), improving scalability, customer experience, and operational efficiency.Manage RM 12M+ service transition and mobilization programs, delivering mission-critical metering modules ahead of schedule while ensuring alignment with governance and compliance standards.Drive cloud migration and open-source adoption, reducing vendor lock-in and achieving 15% cost savings across key workstreams.Coordinate cross-functional teams of 15+ members across engineering, IT, business units, and external vendors, achieving a 99% defect-free deployment rate.Deliver 32+ business change requests with full regulatory compliance, improving customer satisfaction and driving measurable process improvements.Implement enhancements to Maximo WAMS, including self-scheduling features that reduced processing time by 40% and increased customer satisfaction scores by 25%.Develop data-driven transition plans, cost models, and benefit analyses to support internal decision-making and deal-shaping evaluations.Lead vendor negotiations exceeding RM 10M, securing SLA guarantees, optimizing delivery structure, and maintaining alignment with mobilization best practices.