Darryll King

Supporting IT and Technology roles ranging from Data Analytics, Architecture, Software Development, Cyber Security, etc.

Support recruiting & talent sourcing efforts for, Marketing, Data Analytics Customer Solutions/Volume and Public Relations teams. Supporting roles ranging from Entry Level to Senior Director. Weekly Business Leader calls to review candidate pipelines, pending interviews, sourcing efforts and pending offers. Also review reporting for DE&I with all hiring managers during strategy sessions/intake calls when new roles open to ensure we are considering a diverse talent pool.

To serve as a consultative business partner to hiring managers and Area HR Business Partners to execute effective hiring strategies within the District. Proactively address staffing level needs, promote company strategies, priorities, culture, mission and values and drives alignment of HR talent acquisition capabilities to organizational needs. Consistently source external and internal talent and people leaders in the North Charlotte area.

To serve as a consultative business partner to hiring managers and Area HR Business Partners to execute effective hiring strategies within the District. Proactively address staffing level needs, promote company strategies, priorities, culture, mission and values and drives alignment of HR talent acquisition capabilities to organizational needs.

Performing full cycle recruiting for non-exempt level candidates. Locate, identify and recruit top talent for Lowe’s locations within California, Washington, Hawaii, Colorado, Montana, Idaho, Alaska and Nevada markets. Utilize ATS, job boards, social media etc. Screening qualified applicants for recommendation to hiring managers. I also collaborate with sourcing consultants and recruiting coordinators as well as leaders at all levels to meet hiring goals.

Proactively address all talent needs through strategic recruiting, staffing and training. Actively motivate management as well service associates and retain existing talent by anticipating and responding to human resource issues as they arise. Partner with the store manager to study market staffing trends, to develop short-term and long-term for driving employee engagement and retention in the store.

Dealing directly with customers either by phone, electronically or face to face. Responding to inquiries or issues quickly. Perform customer verification and processing orders within company systems. Organizing workflow to meet customer’s timeframes for delivery of orders. Keep records of customer interactions and transactions in the company database. Provide feedback on the efficiency of the customer service process and collect pipelines for forecast for customers.

Large emphasis on customer satisfaction and achieving sales goals. Assisting clients in Financial Centers located in the San Jose and Morgan Hill market. Setting appointments over the phone, in person and in some cases traveling to clients to present various mortgage products. Becoming familiar with CRM programs like Salesforce and Statusmart as well as learning to navigate Bank of America’s mortgage programs iOriginate and eHoudini.

Coach store team to exceed customer expectations ensuring that they are satisfied with their store experience. Monitor store KPI’s by identifying opportunities and training the management team to achieve sales goals. Ensure that the store is compliant with all Superdry policies and procedures. Actively research and analyze store financial to drive sales while reducing expenses. Utilize DM feedback to improve job performance and grow team. Uphold company visual standards. Accomplishments: · Received 2 consecutive 100% Secret Shops within first 3 months in position. · Lowered Shrink from 1.6% to 0.6% which is below company average of 1.5%.

Oversee a $4.5 to $5 million location. Train, recruit and develop strong sales associates and managers that will become the next store leaders. Schedule outreach events to showcase the brand to the local community.

Hiring, training and developing a strong management/sales team. Fostering a positive work environment. Successfully reduce SHRINK and control all aspects of Loss Prevention by promoting team awareness. Successfully hire, train and developed a strong Assistant Manager. Achieved the first 100% Secret Shop at the location and consistently received 95% or higher on 5 separate shops. Achieved the first QTR at this location (+18% over PL, +20% over LY)

Opened 8 Stores in Northern California Ultimately responsible for 4 stores in the San Jose Area Review Visual Standards in Store to be sure that they are up to date and reflective of current company directive Control Payroll Review SHRINK and help the management teams make the necessary changes in store to reduce potential LP issues

Increased 2005-2006 Fiscal Yr Sales Volume to $1.1M up from $990K 2004-2005 Fiscal Yr in Milpitas Increased 2009-2010 Fiscal Yr Sales Volume to $2.3M up from $2.1M 2008-2009 Fiscal Yr in Gilroy 6.1% increase over 2004 sales plan and moved 5th place to 4th in Northern California Factory Division Increased Beyond Hello customer service mystery shop rating from 83.4% (2006-2007) to 86.6% (2007-2008) Lowered Loss/Shrink from 4.3% (2003-2004) to .08% (2007-2008), which is below company average of 2.3% Achieved lowest Shrink in the company for both Retail & Factory fiscal year 2007-2008 (0.18%) Successfully trained/developed 2 key-holders and 1 Assistant Manager

Responsibilities: Controlled payroll, store sales and shrink levels to achieve sales goals. Developed leadership skill sets with the management team. Maintained a strong visual representation and developed a strong local client base while minimizing potential theft both internal and external. Accomplishments: Lowered shrinkage from 4.7% to 1.0%, which is below company average of 2.7%

Studied Accounting