darlene pagan

Temporary worker at a local pharmaceutical company assisting various departments with projects. Currently assisting with scheduling incoming candidates, procurement of supplies, and getting donors on the calendar for research projects.

* Support the Center and their clients by assisting them to accomplish their objectives. * Prepare families for their visit to the Center, assigning their appointments and sending them all necessary paperwork. * Liaison between medical institutions, our patients, and the Center, responding to their inquiries and needs as well as acquiring patient’s records for our use. * Translated for Spanish-speaking families. * Entered confidential information gathered via police/medical records and sexual trauma social workers into a database. * Creation and maintenance of patient record information.

* Assisted the hospital VP of Medical Affairs. * Lent assistance to Columbia University's Graduate Education Academic Appointments Office. * Supported the house staff doctors throughout their tenure to accomplish their objectives. * Prepared orientation packages to new resident staff members joining our organization and keep track of their HR files. * Update records through staff rotations. * Insured proper accommodations and uniforms for staff during their shifts. * Ordered uniforms, supplies and maintained rotation schedules. * Compiled and prepared information to be presented at board meetings. * Assistant editor for the hospital’s monthly periodical.

* Support the Services Platform VP and team with their different functions. * Manage calendars for senior staff members, scheduling appointments, checking requests and arranging meetings. * Maintain payroll records and data entry. * Liaison for internal and external customers, responding to their inquiries and needs. * Monitor “Sterling User Group” in Connections and make sure questions are directed to the correct person(s) for appropriate answers and resolutions by entering information into our database. * Create agendas, minutes, PowerPoint presentations and correspondence. * Floor space assignments and new employee onboarding. * Process employee transfers and terminations. * Travel planning and arrangements. * Invoice and expense reconciliation. * Purchase office supply and keep inventory. * Translate verbiage for data entered in various customer interfacing applications. * Mentor for other Administrative Specialists. * Assist other departments across the company when needed. * Voice over work for training material and appeared in Facebook Spring promotion for Spanish division.

* Support the Engineering and Operation teams by assisting them to accomplish their objectives. * Manage calendars for Vice President, scheduling appointments, checking requests and arranging meetings. * Fleet tracking of 60+ Field Technician’s vehicles, gas/equipment purchases and phone usage across two states. * Liaison for internal and external customers, responding to their inquiries and needs. * Complete customer fulfillment requests for telecom equipment. * Invoice and expense reconciliation. * Travel planning and arrangements. * Back-up for CEO’s Executive Assistant as well as for the Receptionist.

* Support the Sales & Marketing Director and Convention Sales team and their clients by assisting them to accomplish their objectives. * Manage Director’s calendar, scheduling appointments, checking requests and arranging meetings. * Developed contracts between sales venture partners, primarily Universal Studios and Wet n’ Wild Water Park. * Developed proposals and contracts for private affairs within our location. * Liaison for internal and external customers, responding to their inquiries and needs. * Conducted tours for Spanish speaking groups that rented venue spaces and services. * Provided dictation and recorded minutes during amusement park meetings. * Supply local hotels and resorts with SeaWorld/Busch Garden tickets and sales & promotion materials. * Volunteered to work as Anheuser-Busch CEO’s Personal Assistant during his visit to Orlando. * Compose proposals and contracts along with promotional pieces for clients.