darlene naylor

talent acquisition specialist

About

Highly driven Recruiter who maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients and also focused on building and maintaining candidate relationships to keep a consistent talent pipeline. Conducted reference and background checks on all job applicants. Communicated the duties, compensation, working conditions to all potential candidates. Contacted all job applicants to inform them of their application status. Researched and recommended new sources for candidate recruiting. Guided candidates through in-house computer testing. Maintained an accurate candidate tracking system. Offered necessary support for the Employee Referral Program.

Country

canada

City

london

Industry

staffing and recruiting

Skill

customer service, time management, training, leadership, data entry, haccp, management, team leadership, sales, microsoft office, quality control, team building, food microbiology, food, food processing, inventory management, distribution center operations, inventory control, supervisory experience, whmis, cashiering, teamwork, food service, order processing, food safety, forklift operation, continuous improvement, interviews, recruiting, talent acquisition

Experience

realtor

oliver and associates real estate brokerage inc

2007-1 - 2009-1 · 2 yrs 1 mo

residential support counsellor

community living south huron

1992-5 - 1995-10 · 3 yrs 6 mos

customer service representative

convergys

2012-8 - 2014-12 · 2 yrs 5 mos

Call center customer service and technical support.

quality systems technician

ed smith & sons

1996-2 - 2007-1 · 11 yrs

* Ensure quality Standards and provide support to production in the case of quality issues. * Immplement manage and attend first productions * Program Batching system computers (SATTLINE) * Set filler parameters * Data Entry, Product Analytical testing ( % salt, %acid, % moisture and density) * On Hold and Release Implementation * I began my employment at the creamery in an entry level position on the production line. * I have also been certified ( in plant) Fork lift and reach truck operator * I have been a Team Leader in the weigh up department and assisted with the implementing * new equipment (ribbon blender) ( Pacific filler). * I have had an opportunity to work closely with R&D and test kitchen. * I have assisted with writing SOP's.

supervisor

tim hortons

2008-1 - 2012-8 · 4 yrs 8 mos

* enure quality sandards * trainng * meet store standards and requirements for on coming shifts * customer service ( timely and effective manner)

talent acquisition specialist

convergys

2015-1 - Present · 11 yrs 9 mos

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

Education

orea ontario realestate college

2006-1 - 2007-1 · 1 yr 1 mo

university of guelph

Guelph, ON. Understanding Food Processing Credited FOOD SCI 2010 2005 Guelph Food and Technology Centre, Guelph, ON Develloping your Allergen Plan 0.5 credit FOOD SCI 2010