Darja Kukute

Main responsibilities: - Order processing: receiving, entering in system, clarifying details, checking if data is correct for all involved parties - production, logistics, invoicing. Entering orders in compliance with internal company rules and instructions. - Administrative work: clarifying delivery time for clients, sample order preparation, preparing marking and delivery notes for orders, on occasion translating internal and external texts (LV, RU, DE, ENG), registration of claims, requesting new products, saving prices and offers, replacing Key Account Managers in their absence.

Main responsibilities: - Coordinating translation projects - Process optimization - Customer and freelance translator support - Coworker and freelance onboarding

Coordinating translations mostly for the European Commission with target languages German and Danish. - Receiving texts and preparing them for translation - Choosing and finding available translators and revisers - Supporting linguists in times of technical and other issues - Quality control - Submitting translations - Dealing with complaints and other problem solving - On-boarding of new linguists and colleagues - Developing optimum processes for new services like new type of texts, huge volumes, machine translation etc. Also occasionally supporting our B2B team. Working with different CAT tools like SDL Trados, Across, XTM, internal platforms etc.

Finding new clients, negotiations, deal closing, document management, office management, translating, assisting the CEO, working with confidential information, finding and keeping suppliers.

Running the branch and its affiliates, communication with owners of the company, organizing the work of subordinates. Running the storage, the financial flow, legal issues, staff etc.

Assisting the director in communication with coworkers, clients and other branches (The Czech Republic, Armenia, Lithuania, Estonia, Georgia etc.). Translation work, internal and external documentation, organizing events, publications, communication with lawyers. Running the office in director's absence.

Customer service in 4 languages in writing and via telephone. Translation work in marketing, management and sales department. Market analysis, presentations, participation in international exhibitions, organizing partner and investor visits. Working in a team. Contract preparation and closing, turnover boosting, internal and external documentation.